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I am currently working with ServiceNow, and I use Infoblox BloxOne DDI for managing DHCP and DNS services. I can add, modify, or delete DNS services or DDI devices and manage all the devices within Infoblox BloxOne DDI. It primarily helps me manage the devices giving IPs to others on the network.

The most valuable features of Infoblox BloxOne DDI are its ability to manage all DDI services effectively and monitor them in real-time. If any DDI service goes down, it is easily detectable on the platform. I can also raise tickets with our L3 team for troubleshooting, which streamlines operations. Additionally, the ease of creating fixed IPs and containers for subnet management across different devices enhances its functionality.

Infoblox BloxOne DDI is good to use, but there could be improvements in its visualization and dashboarding UI. While the current functionalities and dashboard are good, better reporting and more flexibility in adding devices would enhance the solution. Additionally, access control could be expanded to give read-only permissions to more users and incorporate AI features for better automation.

I have been working with Infoblox BloxOne DDI for the past one year, primarily in a monitoring capacity.

I have not faced any issues with the performance or stability of Infoblox BloxOne DDI. They regularly update it, and maintenance occurs every two to three months, ensuring smooth operation.

Infoblox BloxOne DDI is very scalable and reliable. I can depend on it a lot, especially when facing network expansions. It accommodates a wide range of devices, showing its scalability.

I do not have any direct contact with tech support. I rely on an L3 person for version upgrades and other technical help.

Positive

I was not involved in the initial part of setting up Infoblox BloxOne DDI in our environment.

I would recommend Infoblox BloxOne DDI to others because it is a centralized platform for managing DDI devices. It is not difficult for others to use, and with a basic overview, they can understand its operation better. I rate Infoblox BloxOne DDI a nine out of ten as a basic user. If user interface enhancements and AI features are implemented, it could improve my rating to a ten. The overall product rating is 9.

For customers in Indonesia, I have implemented it in BCA, Bank Central Asia, BGP, and Bank Server Banton, mostly in the banking sector. 

Primarily, I use it for DNS security, particularly to block domain generation attacks. These attacks can be internal or external, targeting DNS positioning or DNS from outside or within. This has been an effective measure.

The blocking features are crucial for security. A valuable feature is blocking domain generation, which automatically generates domains to protect the internal network. 

Additionally, I need to improve Clean DNS to prevent attacks effectively. Attacks already exist, and addressing them is important. This protection contributes to securing the network.

There is a need for a comprehensive database on DNS. When a new attack occurs, the database requires timely updates. The existing database is updated frequently, but continuous improvements would be beneficial.

I have used DDI, which includes DNS, DHCP, and IP address management, for five years. 

Scalability is moderate. The organization is not very large.

Customer service is okay. It is satisfactory.

Neutral

The initial setup is not difficult. It is straightforward, scoring around seven out of ten in ease. 

Even though automation is not necessary now, I am still progressing with custom automation for the B1 product.

Infoblox is fairly expensive for my customers. I am unsure if this is a general comment or specific to my situation. Customers wonder if discounts or promotions are available.

This is not highly recommended because the organization size is not very large. Customers use BlockPoint DDI, suitable for medium to enterprise levels. 

The overall product rating is ten out of ten.