Share your experience using Neustar UltraDDoS [EOL]

One of our customers utilizes Radware DefensePro as their DDoS mitigation solution.

Radware DefensePro plays a vital role in safeguarding our network by protecting us from DDoS threats and attacks. It acts as the first line of defense, meticulously tracking incoming traffic to our website. This traffic is then passed to flow detectors within DefensePro's various defense flows, where it's rigorously checked and mitigated if necessary.

It's important for our compliance and privacy requirements that DefensePro doesn't decrypt our traffic or require we share certificates.

I would rate DefensePro's ability to detect DDoS attacks in real-time a nine out of ten.

DefensePro has reduced the number of false positives by 100 percent.

DefensePro has reduced downtime associated with attacks by 100 percent.

Radware DefensePro's most valuable feature lies in its ability to mitigate non-traffic attacks. This allows for clear visibility into natural packet flow and the packet filters are automatically applied to routers whenever suspicious behavior is detected.

We've been encountering a lack of updates in DefensePro. Currently, we're facing numerous bugs within our data solution. These bugs are impacting the failover process, and we're observing repeated crashes of the Elasticsearch container across various workflows.

There's room for improvement in the clarity of the feedback provided by the command service in the CLI. Specifically, the messages it gives when something happens to Docker containers could be more informative. For example, it might simply state that container states have changed, or it might mention the directory paths where container data is saved, but these messages don't provide enough detail. To access the files, users currently need to navigate through a complex directory structure, which isn't very user-friendly.

There is a need for more informative release notes. The current ones lack detail about what's included in the updates and what fixes have been implemented. This makes it difficult for users to understand the changes and how they might affect the experience.

I have been using Radware DefensePro for six months.

I would rate the stability of Radware DefensePro ten out of ten.

I would rate the scalability of Radware DefensePro nine out of ten.

The technical support is great.

Positive

Radware DefensePro is a bit on the expensive side.

While researching DDoS solutions and looking for the most affordable option, I'd recommend considering Radware DefensePro even though it might not be the cheapest because opting for the absolute cheapest solution can come with a lot of drawbacks. These budget options often have security vulnerabilities and hidden weaknesses that could leave networks more exposed during an attack. DefensePro offers additional features and stronger overall network protection, making it a more secure choice in the long run.

I would rate Radware DefensePro ten out of ten.

We have 226 firewalls and around 78 routers that are all protected by DefensePro.

We are a data center and cloud service provider. We are providing this as a service model to our customers. We are taking services and selling them to our customers. We will continue to provide services in consultation with the Radware team.

Security is the most important benefit. In security services, we need to get proactive information. After implementing Radware DefensePro, we have a dashboard, and we can do proactive detection. It helps us to be reactive as well as proactive to protect the customers.

Radware DefensePro provides a single dashboard for our operations team and the admin team. It is very convenient. All the information is available in a single place.

As a service provider, we are using the Radware SecOps dashboard as per our customer's requirements. It is always customized.

The Radware SecOps dashboard is quite useful. It is generally used by my team. I am not using it directly. My team uses it for day-to-day operations.

The Radware SecOps dashboard is easy to use. The interface is very user-friendly. This is the feedback that I am getting from my team.

Radware DefensePro is very useful for protecting our organization against DDoS threats and attacks. We evaluated it against a lot of its competitors and finalized it. It is definitely useful, and it serves the purpose.

We are serving the BFSI customers. There are also a lot of trading companies. We are able to meet the compliance requirements for the Internet traffic given by the Reserve Bank of India and SEBI.

Radware DefensePro is able to detect attacks in real-time. It does the detection and provides alerts in real-time as well. The action is something we need to take. My team has not reported any false negatives given by Radware DefensePro.

The proactive information and the dashboard of Radware DefensePro definitely give us comfort. It also helps me with online reporting for my customers, which is not in real-time, but whenever a customer asks for a report, we share the report with the customer.

Radware DefensePro has not helped us reduce downtime associated with attacks because we did not have any downtime previously. We have been lucky. The downtime was not there at all, but it is helping to maintain our uptime. We are able to maintain that now.

The dashboard is the best part, and there is also the ease of operations.

As a service provider, we are expecting the multi-tenancy feature on the dashboard and reporting side. It will help share reports with customers in real-time. They can directly see them online. We are working with their team on API integration with our portal. We will be able to achieve that, but it will take some time.

I have been using Radware DefensePro for the last 4 years.

There were a few errors that we observed earlier, but their team was very proactive. During a PoC with one of the customers, we faced a lot of challenges, but their team was very proactive. It is a technology, so there will always be some challenges. We understand that, and any technical person will also understand it. How they are reacting to a situation is much more important and the support that they provide is much more important. I would rate it a 9 out of 10 for stability.

We have not faced any challenges with the service availability of Radware DefensePro. There is a 100% availability.

It is scalable. Currently, we are giving it to small and medium organizations, and not to enterprises, because generally, enterprises have their own dedicated solution, and they have their own management team. We act as a reseller with them, not as a service provider. We have plans to increase its usage.

We have a 24/7 shift, and our SOC team comprises 45 people.

We have not had any bad experiences, but there is always scope for improvement. That is the reason I would rate them a nine out of ten.

Positive

In our environment, we are not using any other vendor. Our team and the Radware team work hand in hand. We have got one more big order. We are jointly working, so there is no question of selling any other solutions. We are partners. The CEO of Radware India is also a good friend of our CEO. There is also a personal connection there. We are not seeing anything where any other product will be involved.

It is deployed on-premises in our environment, but we are selling it as a cloud to the customer.

Its deployment was a little bit complex because we did not have in-house expertise. The Radware team and their partner helped us to deploy it. The next deployment will be easy for us because we understand the technology now. The first time deployment was a little bit tedious for us because we did not have the knowledge of the product. In terms of duration, it took a couple of weeks after delivery.

We have not had many problems after the implementation because we had the support of their team.

There is maintenance from the upgrade point of view. Otherwise, there is no maintenance.

Investment in a security product is like an investment in insurance. It always seems costly, but when you face a problem, you see the value of it. Security services are always like that. Cost is one factor, and security is another major factor. You should know what you are protecting. Putting the cheapest solution may or may not put you in trouble, but when you are in trouble, nobody will be able to save you.

It is expensive. I would rate it a 7 out of 10 for pricing.

I would definitely recommend Radware DefensePro. We are a Radware partner, and we work jointly on any government or non-government RFPs.

We use load balancers and some of the other products from Radware. We use Alteon.

I would rate Radware DefensePro a 9 out of 10. We have not faced any challenges as such. It has protected us and our customers.