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Positive
I am a developer working in cybersecurity, and I use Bugcrowd to help companies remove vulnerabilities from their websites. I report vulnerabilities found in applications or customer platforms through Bugcrowd's cloud platform. This allows the cloud team to track submissions, and then the client provides feedback.
One of the features I like most about Bugcrowd is the ability to create a report in a very easy way. I can drag and drop images and write reports using markdown, which makes report submission and creation very efficient. Bugcrowd serves as a platform for finding cybersecurity vulnerabilities.
There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful.
I have been using Bugcrowd for the past four years.
I encountered some minor issues such as broken links in engagements, but these were resolved quickly after raising a ticket. Overall, Bugcrowd has minor stability issues.
The scalability of Bugcrowd is pretty easy according to me.
Bugcrowd's support team is very active and supportive. However, there are delays when tickets require customer response.
Positive
The initial setup is easy. You create an account using your email and password, add your bank account, and wait for verification from the Bugcrowd team. Once verified, you can accept payments.
Currently, Bugcrowd is free. Public engagements can be viewed by anyone, while private ones require invites from Bugcrowd.
I would rate Bugcrowd an eight out of ten.
I recommend it to others who are good in the cybersecurity domain. For newcomers, I advise having a depth of knowledge in cybersecurity to effectively help companies through Bugcrowd.