Share your experience using SmartVault

The easiest route - we'll conduct a 15 minute phone interview and write up the review for you.

Use our online form to submit your review. It's quick and you can post anonymously.

Your review helps others learn about this solution
The PeerSpot community is built upon trust and sharing with peers.
It's good for your career
In today's digital world, your review shows you have valuable expertise.
You can influence the market
Vendors read their reviews and make improvements based on your feedback.
Examples of the 84,000+ reviews on PeerSpot:

Subba Rao Puvvada - PeerSpot reviewer
VP - Global Delivery Head at Enhops
Real User
Top 5
Has security access policies and helps to store customer data
Pros and Cons
  • "The tool's most valuable feature is security access policies."
  • "The solution needs to improve APIs and make them more accessible."

What is our primary use case?

We use the Azure Data Lake to store raw customer files exported from their databases. Our pipelines then pick up this data and process it in various ways. For instance, we use Databricks to handle the data processing, transformation, and ETL tasks. The processed data is then stored in SQL Server or converted into other file formats.

What is most valuable?

The tool's most valuable feature is security access policies. 

What needs improvement?

The solution needs to improve APIs and make them more accessible. 

What do I think about the scalability of the solution?

The tool is scalable. We currently manage around 200 GB of data, and recently, we've optimized and synchronized additional data, which is approximately 500 GB. My company has 1000-2000 users who use it weekly. 

How are customer service and support?

We've had to seek help several times, particularly with Power BI and Databricks integrations. However, the initial level of support hasn't always been as knowledgeable as we'd like. They usually gather information and then schedule follow-up appointments, which can take a few days. Improving the expertise and responsiveness of the first-level support team could speed up the resolution process.

How was the initial setup?

We use templates for deployment and automate the process. 

What's my experience with pricing, setup cost, and licensing?

The tool's licensing model is pay-as-you-go. Regarding pricing, there's always competition between Azure Data Lake Storage and AWS. They're quite similar, but to attract more customers, Azure Data Lake Storage could consider adjusting its pricing to be more competitive with AWS. This might make Azure Data Lake Storage a more appealing option for users.

What other advice do I have?

The tool is the best platform for storing all kinds of data; I've never experienced any downtime with it. Plus, it offers secure access and security features, which I appreciate. I rate the product a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Naved Hussain - PeerSpot reviewer
Chief Technology Officer at Adani Enterprises Ltd
Real User
A SaaS solution that improves efficiency and helps to save time
Pros and Cons
  • "The tool helps with hidden cloud storage. We can build security practices according to our needs. It is reactive rather than proactive."
  • "The solution must conduct extensive research, build a product based on compression and OCR techniques, and improve scalability."

What is most valuable?

The tool helps with hidden cloud storage. We can build security practices according to our needs. It is reactive rather than proactive. 

What needs improvement?

The solution must conduct extensive research, build a product based on compression and OCR techniques, and improve scalability. 

For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

Iron Mountain Iron Cloud is moderately scalable. 

How are customer service and support?

Iron Mountain Iron Cloud's technical support is very good. 

How would you rate customer service and support?

Positive

How was the initial setup?

Iron Mountain Iron Cloud's deployment is moderately easy. Using four resources, we completed it in three to six months. The tool can be maintained with the help of two resources. 

What was our ROI?

The tool increases efficiency and helps save time. Tasks that used to take three to four hours can now be completed in just a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

Iron Mountain Iron Cloud is expensive. 

What other advice do I have?

Iron Mountain Iron Cloud is a SaaS-based system. I rate it a seven out of ten. If you plan to use the solution, you must get the best pricing. It is already optimizing its scalability and integration, which is good. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate