My main use cases with Cisco Duo involve managing access. I've integrated it into my platform so that customers can connect using Cisco Duo. It manages all the users connecting on my platform and provides SAML integration so they can use their Cisco Duo account credentials to connect.
The feature I appreciate most about Cisco Duo is the ease of integration with my platform. It's straightforward with all the APIs they have to integrate with my platform. After that, I just put a Cisco Duo button on my login page, and then people can use their credentials. The integration is what I value the most.
Cisco Duo benefits my organization by making it easy for me to reach out to customers using Cisco Duo so they can integrate on my platform using their credentials. They don't have to change the way they connect, and it makes the whole experience seamless. That's why it's truly beneficial for my organization.
In Cisco Duo, what could be improved is having more features. We are using a front-end broker because the integration was something we struggled with. I would suggest releasing some API endpoints so we can have additional integration options beyond the basic one we used to have.
I have been using Cisco Duo for four years.
I assess the stability and reliability of Cisco Duo as having some slowness at certain points, but it's not really an issue. Overall, the performance is good.
I didn't have to use customer service regarding Cisco Duo.
The experience of deploying Cisco Duo was straightforward and easy.
I can say that I've seen a return on investment from having Cisco Duo.
Cisco Duo has provided a return on investment by integrating and increasing my reach to people and customers using Cisco Duo. It has had an impact on my revenue because I was able to integrate more customers. There is a clear ROI to this.
My experience with the pricing, setup cost, and licensing for Cisco Duo is that I've been working with Cisco for a long time, so it's straightforward. Pricing is per user, so it's easy to understand.
Before adopting Cisco Duo, I considered other solutions. I've worked extensively with Azure AD and Okta. However, because Cisco Duo is a Cisco product, it makes sense for me to integrate with it.
I am not using Identity Intelligence in Cisco Duo.
I haven't noticed an increase in phishing attacks in my organization recently.
I haven't implemented Cisco Duo end-to-end phishing resistance with proximity verification, though I may consider it if needed. I wasn't aware of the feature until now.
I have deployed Cisco Duo Directory to manage user identity.
I use a front-end broker with Cisco Duo that manages all the IDPs for my platform. It integrates with Cisco Duo and different SAML providers.
I would not say that Cisco Duo helped reduce the overall authentication-related costs, but it definitely helped specifically for managing those customers.
I did not discover any feature in Cisco Duo that I didn't think I would use initially and later discovered along the way. I believe we are knowledgeable about all these SAML providers, so we knew what we wanted to leverage.
I would rate this review as an eight out of ten.