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Srikar Kumar - PeerSpot reviewer
Founder & CEO at JUMPSTARTNINJA TECHNOLOGIES LLP
Real User
Top 5Leaderboard
A seamless and scalable machine-learning platform with excellent support and a unified environment
Pros and Cons
  • "It provides the most valuable external analytics."
  • "I've noticed that using chat activity often presents a broader range of options and insights for a well-constructed question. Improving the knowledge base could be a key aspect for enhancement—expanding the information sources to enhance the generation process."

What is our primary use case?

Our use case involves leveraging it for tasks such as generating document summaries with keyword detection after scanning. Additionally, we employ image augmentation based on image descriptions. For advanced language analytics, we analyze the frequency of specific keywords and business terms within documents, ultimately ranking the documents based on these criteria.

What is most valuable?

It provides the most valuable external analytics. Whether I'm searching for patterns or conducting keyword-based analytics, I consistently achieve better accuracy with Vertex compared to OpenAI from Azure.

What needs improvement?

While it employs chat activity for answering queries, the available options might be somewhat limited. I've noticed that using chat activity often presents a broader range of options and insights for a well-constructed question. Improving the knowledge base could be a key aspect for enhancement—expanding the information sources to enhance the generation process.

For how long have I used the solution?

We have been using it for the past three months.

What do I think about the scalability of the solution?

I find it easy to both scale out and scale up. I don't foresee any issues when the user volumes increase; the Google Platform automatically handles it, which is helpful.

How are customer service and support?

Google's support is impressive. They are highly responsive and go the extra mile to assist users in trying out and ensuring they stand out in the market. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we were using Azure OpenAI. In certain aspects, Azure outshines Vertex, particularly in total text analytics and, more notably, in multi-language capabilities. However, when it comes to generating content from a robust knowledge base, OpenAI is my go-to because of its extensive knowledge repository. The choice between platforms depends on the specific use case at hand.

How was the initial setup?

The initial setup was easy, especially for someone with a technical background like myself. It didn't require much effort, and the abundance of documentation made the process smooth.

What about the implementation team?

Our current activities involve proof of concept and piloting. Currently, our pilot phase appears to be successful, and we are examining volume metrics to determine the next steps for transitioning into actual production deployment.

What was our ROI?

As a product company with implementations spanning eight different platforms, we plan to offer this specific feature selectively to enterprise-grade customers based on their needs. I'm confident that there's substantial value addition for end customers using it, leading to a significant return on investment.

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Jenitha Rashmi P - PeerSpot reviewer
Senior Project Lead at Intellect Design Arena
Real User
Has Studio Lab feature and useful for LLMs
Pros and Cons
  • "We've had experience with unique ML projects using SageMaker. For example, we're developing a platform similar to ChatGPT that requires models. We utilize Amazon SageMaker to create endpoints for these models, making accessing them convenient as needed."
  • "In my opinion, one improvement for Amazon SageMaker would be to offer serverless GPUs. Currently, we incur costs on an hourly basis. It would be beneficial if the tool could provide pay-as-you-go pricing based on endpoints."

What is our primary use case?

The primary use case for Amazon SageMaker is leveraging its compute power, particularly for tasks like securing LMM notebooks using node instances. Additionally, its GPU capabilities are valuable for executing large language models. Users can create endpoints and access them from anywhere as needed.

What is most valuable?

We've had experience with unique ML projects using SageMaker. For example, we're developing a platform similar to ChatGPT that requires models. We utilize Amazon SageMaker to create endpoints for these models, making accessing them convenient as needed.

The main function I prefer in Amazon SageMaker is the ability to create endpoints for large models. I haven't explored features like Studio Lab yet, but I've found the tutorials very helpful. The platform is user-friendly, with documentation attached to everything, making it easy to navigate and learn. Overall, I especially like the Studio Lab feature.

In the Studio Lab, tutorials provide direct snippets for tasks like connecting to S3 from Amazon SageMaker. These standard snippets make implementation straightforward and simplify the development process for me.

What needs improvement?

In my opinion, one improvement for Amazon SageMaker would be to offer serverless GPUs. Currently, we incur costs on an hourly basis. It would be beneficial if the tool could provide pay-as-you-go pricing based on endpoints. 

In the three months I've been using it, I've noticed that higher GPU instances can be quite costly. To mitigate this cost impact, serverless GPUs would be beneficial.

For how long have I used the solution?

I have been working with the product for three months. 

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability an eight out of ten. No issues with scalability as long as we ensure we have the necessary quotas in place before implementing a scalable process. I needed to request quota increases for certain services beforehand, and once those were provided, I could adjust the main and max nodes accordingly based on our planned requirements. My company has 25 users. 

How are customer service and support?

We can schedule a direct call with the support team. 

Which solution did I use previously and why did I switch?

Amazon SageMaker's Studio Lab feature differentiates it from products like Azure ML Studio. With Studio Lab, I can directly interact with the environment, making navigating and accessing documentation easier. In contrast, finding documentation and navigating Azure ML Studio was challenging.

However, we also use Azure for the Azure OpenEdge service, which operates on a pay-per-minute token basis. This payment model is not available in Amazon SageMaker. 

How was the initial setup?

The initial setup and deployment process for Amazon SageMaker is straightforward. The only complexity I encountered was gaining access to the needed resources, which relied on coordination with the DevOps team. Once I had access sorted out, implementing my ideas for large language models and other models was comfortable. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is reasonable. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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