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Software Engineer IAM at Mercedes-Benz Canada Inc.
Real User
Used for threat identification and governance, but its user interface could be improved
Pros and Cons
  • "The solution's most valuable feature is Splunk queries, which allow us to query the logs and analyze the attack vectors."
  • "It would be good if the solution had an analytics tool that allowed us to analyze the data without writing specific queries."

What is our primary use case?

The solution helps us with the governance of attacks. We use the solution for threat identification and governance. The solution's use cases depend on the logs we ship to them because we ship all the logs of different products.

What is most valuable?

The solution's most valuable feature is Splunk queries, which allow us to query the logs and analyze the attack vectors. Splunk User Behavior Analytics is an easy-to-use tool.

What needs improvement?

Sometimes, we need to write explicit queries. It would be good if the solution had an analytics tool that allowed us to analyze the data without writing specific queries. The solution's user interface is not that good and could be improved.

For how long have I used the solution?

I have been using Splunk User Behavior Analytics for three to four years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Splunk User Behavior Analytics is a scalable solution.

How was the initial setup?

The solution’s initial setup is complex.

What about the implementation team?

The solution can be deployed in a couple of minutes.

What other advice do I have?

We are using the latest version of Splunk User Behavior Analytics. Using the solution was difficult initially, but now it's okay. Users should not ship all logs because storing and manipulating the data is very expensive.

Overall, I rate Splunk User Behavior Analytics a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Pravir KumarSinha - PeerSpot reviewer
IT Infrastructure Management at a computer software company with 5,001-10,000 employees
Real User
Top 20
Has essential threat detection capabilities, but the features for intelligence need enhancement
Pros and Cons
  • "The platform helps us improve threat detection capabilities."
  • "We haven't found the product fully scalable."

What is most valuable?

One of the most valuable features of ArcSight Intelligence is its ease of use. This is not just one functionality; multiple aspects contribute to it. For instance, it's easy to write rules, and as you do so, the rules get populated automatically, making it simple to understand the commands.

What needs improvement?

The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice among these software options.

For how long have I used the solution?

We have been using ArcSight Intelligence for two and a half years.

What do I think about the scalability of the solution?

We haven't found the product fully scalable. The scalability depends on the support resources provided by the partner. 

How are customer service and support?

The technical support team is capable of resolving issues. However, sometimes, their feedback is not sufficient to solve the problem.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I prefer Splunk because it offers more functionality and intelligence than ArcSight Intelligence.

How was the initial setup?

Deployment took about a month to complete, but the final fine-tuning took longer, spanning several months. Each server and network device had different requirements, which prolonged the process. It eventually got settled in three months, approximately 90 days.

What's my experience with pricing, setup cost, and licensing?

They offer perpetual licenses for the product.

What other advice do I have?

We integrated this tool with our security infrastructure. We installed it on a Linux server, where we have a Logger and ESM installed. With the Linux server as the hub, we manage all the configurations and rules, including those for email triggers. The logs are routed through a connector to the Logger, allowing us to monitor our infrastructure effectively.

The platform helps us improve threat detection capabilities. I recommend it to others and rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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