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Sales Director at Proven Consult
Reseller
Top 20
Facilitates seamless integration with user-friendly design and reliable performance
Pros and Cons
  • "My impression of webMethods.io's drag-and-drop interface to design workflows is actually amazing."
  • "webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional."

What is our primary use case?

My customers' usual use cases for webMethods.io involve different billing and payment gateways. Many users are using it for business process engine.

What is most valuable?

In my experience with webMethods.io, the features or capabilities I have found most valuable include normal features such as caching, which is general and used in many applications such as Corba and TIBCO. Caching, data transformation, business rules, secure connectivity, and role-based rules are particularly beneficial.

I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online. This is the most used benefit for the data transformation along with queuing, allowing quick file transfers in a very short period. This is the most important aspect to the client.

Secure connectivity in webMethods.io can be achieved by using SOAP and HTTPS, as you can use a secure protocol.

The secure protocol in webMethods.io is mandatory, as it protects all transactions and calls coming in or going out, especially when built with the methods API Gateway from companies such as IBM or Software AG. Both can secure the incoming connections to your network and provide flexibility to connect and integrate with all kinds of protocols and API gateways from other organizations.

My impression of webMethods.io's drag-and-drop interface to design workflows is actually amazing. It makes life easier for developers and end users who are using webMethods.io to change the rules and build any integration touchpoint from scratch without needing to write any single line of code—all done by dragging and dropping the components.

What needs improvement?

webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.

Regarding the aspect of monitoring and analytics in webMethods.io, I wouldn't say it needs improvement; it was made for webMethods.io components, processes, and integration points. However, it cannot integrate with external services such as Apigee from Google for monitoring those web services in webMethods.io. You can monitor the calls between you and Apigee, but not the other calls to Apigee. Other platforms exist solely for these purposes, providing overall monitoring of applications and processes used by NOC departments.

In terms of areas in webMethods.io I would want to see improved in future releases, I think mainly the performance would be a focus, but the features already cover most if not all needs of integration. I've noticed components made to integrate with SAP and Oracle, but new applications in the market, such as ServiceNow, are booming. It would be good to have a separate component to cover integration and functionality for ServiceNow. Another enhancement would be in OCR; currently, there is a huge demand for OCR capabilities. It would be perfect if webMethods.io had a built-in component for OCR, as this would be tested and allow customers to use it better than a third-party OCR application. Having such a feature is essentially basic in modern applications.

For how long have I used the solution?

I have been working with webMethods.io for seven years, since 2018.

What do I think about the stability of the solution?

In terms of stability, I find webMethods.io to be very stable. We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.

What do I think about the scalability of the solution?

Regarding scalability, I feel it's very scalable with normal procedures. Whenever more resources are needed, they become available automatically without any human interference. This makes scalability very automatic and easy.

How are customer service and support?

I have not communicated with the technical support of webMethods.io or IBM support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup process of webMethods.io is simple and not complex.

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features, but clients now see some budget differences because it previously belonged to Software AG, and now it's moved to IBM. The client feels this difference, and now it's slightly higher than the expected budget they planned for the last years.

What other advice do I have?

I don't have any technical experience with this technical solution as I'm working in the sales domain. I'm selling webMethods.io and other solutions, but I don't have hands-on experience.

These features in webMethods.io are valuable to the customer; everyone needs it now.

I don't have a perfect answer regarding webMethods.io's support for hybrid deployments because I don't have technical experience in this part.

Most of my customers actually have their own applications for monitoring all the applications and back-end processes, but some have used webMethods.io and found it fine, even with the monitoring tool. However, the operation team usually monitors all applications together, so they prefer a unified application to gather all processes in one dashboard. From the practice I've seen with my customers, webMethods.io is one of the best applications for dashboarding, monitoring tools, and alert components; building alerts is very easy in webMethods.io.

If I were to rate the pricing of webMethods.io on a scale from one to ten, where one is cheap and ten is expensive, I would give it a five.

On a scale of one to ten, where one would be the worst product and ten the best, I rate webMethods.io a ten because it's very good and stable.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
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Head of Information at Ericsson
Real User
Data governance features improve data quality but observability and cost need enhancements
Pros and Cons
  • "I definitely would recommend the Informatica solution to other people."
  • "In terms of cost effectiveness, Informatica Intelligent Data Management Cloud (IDMC) is more than 20% costly compared to the industry."

What is our primary use case?

The typical use case of Informatica Intelligent Data Management Cloud (IDMC) is governance activities for data quality and data cataloging. I need to look at the request type from whom I am getting to provide the details.

What is most valuable?

The most helpful features in Informatica Intelligent Data Management Cloud (IDMC) are data cataloging and the data marketplace.

In terms of data quality management, Informatica Intelligent Data Management Cloud (IDMC) helps with data governance overall.

What needs improvement?

There are some improvements needed in Informatica Intelligent Data Management Cloud (IDMC), especially from a user experience point of view over the last year. They are improving, and there is still scope for enhancement.

The observability concept in Informatica Intelligent Data Management Cloud (IDMC) needs improvement as the capabilities are not up to the mark compared to the industry.

In terms of cost effectiveness, Informatica Intelligent Data Management Cloud (IDMC) is more than 20% costly compared to the industry.

Regarding AI features in Informatica Intelligent Data Management Cloud (IDMC), there is always improvement and clarity present, but compared to the competitors, they are still lacking. The AI features are helpful, but when compared to its competitors, they need enhancement.

For how long have I used the solution?

I have been working with Informatica Intelligent Data Management Cloud (IDMC) for five and a half years.

What was my experience with deployment of the solution?

The deployment of Informatica Intelligent Data Management Cloud (IDMC) is user-friendly, but if the software is available, it takes some time.

How are customer service and support?

I have contacted the Informatica technical support team, and they have good technical support, but there is always room for improvements. My experience with Informatica technical support overall rates around three, which is above medium, but not extraordinary.

How would you rate customer service and support?

Neutral

How was the initial setup?

Informatica Intelligent Data Management Cloud (IDMC) takes about a couple of days to configure, depending on the services.

Which other solutions did I evaluate?

I am aware of its competitors, and I will provide the details once I know them more thoroughly.

What other advice do I have?

I definitely would recommend the Informatica solution to other people.

I am satisfied with Informatica Intelligent Data Management Cloud (IDMC), even if it might be lacking in some areas. The expectations will be somewhere, and the tool can support somewhere, with opportunities to improve, considering the features they are building and their strengths.

I would rate Informatica Intelligent Data Management Cloud (IDMC) at around seven.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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