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IT System Administrator at a tech vendor with 10,001+ employees
Real User
Sep 14, 2026
Managing certificates and VIP traffic has become simple and keeps web maintenance transparent
Pros and Cons
  • "In my opinion, the best features F5 Distributed Cloud Services offers are that the complexity is very low, it is simple to use and gives the opportunity to do whatever I want, basically."
  • "Sometimes this does not work and I go import them manually."

What is our primary use case?

My main use case for F5 Distributed Cloud Services is to associate SSL certificates to some VIPs, and I also check nodes of servers in a VIP and exclude them or include them. I often use some iRules to show a certain page or another in maintenance mode.

The client I am working for requested that an update should be done on their website, so they wanted to show on the front end of the website a certain page, which we call a courtesy page. It showed, 'Sorry for the inconvenience, this page is not available right now. Wait until 10:00 p.m.' Something similar to this. So, I put this iRule with that HTML page inside, waited to substitute the nodes inside of the VIP, and then removed that iRule and got everything online as usual.

I can add something about my use case for SSL certificates. I do not always import them because the company I work for created an automation that whenever a certificate got renewed, it got imported automatically in F5 Distributed Cloud Services. Sometimes this does not work and I go import them manually.

What is most valuable?

In my opinion, the best features F5 Distributed Cloud Services offers are that the complexity is very low. It is simple to use and gives the opportunity to do whatever I want, basically. It acts as a firewall and as a load balancer. It is pretty important to use if I have a lot of things online, shared online, and published. The simplicity of the use matches the big difference that it does the job. Also, I can access it by SSH, which is pretty interesting.

I pretty much appreciate the interface of F5 Distributed Cloud Services because it allows me to understand what I am doing, where I am going, and it is pretty comfortable to navigate.

I noticed that with F5 Distributed Cloud Services, I can manage network uptime pretty easily, the nodes inside of a VIP, manage all the VIPs, and all the clusters. It is pretty easy, and all the system runs pretty well.

What needs improvement?

To be honest, I do not have something to suggest as improvements for F5 Distributed Cloud Services. I think it is complete.

For how long have I used the solution?

I have been using F5 Distributed Cloud Services since March, which is when I started working for Accenture.

What do I think about the stability of the solution?

F5 Distributed Cloud Services is stable as a rock.

What do I think about the scalability of the solution?

F5 Distributed Cloud Services' scalability is pretty good.

How are customer service and support?

I did not have the opportunity to use F5 Distributed Cloud Services' customer support, as I have to be honest. In my opinion, when I do not have to use the customer support, it means that it works perfectly.

Which solution did I use previously and why did I switch?

I did not use F5 Distributed Cloud Services for myself, so I use it for a company. In the previous company where I was, they were using a FortiGate, Fortinet solution for the system. They were load balancing this way, and I did not really prefer it much in terms of graphically, and it was a bit complicated to publish something and to get it rounded up. Then I got to watch in a call, in a meeting, another load balancer, but I do not remember the name. It was pretty basic and easy, and it was more something of a WAF, of a Web Application Firewall. I think that F5 Distributed Cloud Services does the work better.

As I mentioned, I did not choose F5 Distributed Cloud Services myself because the company chose that solution. When I came here, it was already working. They were already working with F5 Distributed Cloud Services, so it was not my choice.

What other advice do I have?

I would give F5 Distributed Cloud Services a rating of nine out of ten.

I did not choose a ten for F5 Distributed Cloud Services because I personally know some load balancers, but I do not really know what is on the market as a load balancer on the enterprise level. So, I did not want to give it a ten because I do not really know how other load balancers work at this moment.

I would suggest trying F5 Distributed Cloud Services in a demo before buying it, but it could really help manage all infrastructure on the web point clearly. So, I would suggest it.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
Last updated: Sep 14, 2026
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AhmedEl Kayal - PeerSpot reviewer
Cybersecurity Solutions Architect at BMB
Real User
Top 20
Sep 7, 2026
Unified policies have simplified traffic management and have strengthened client security posture
Pros and Cons
  • "Overall, I would recommend it; it is very easy to use and effective, and you can immediately configure the policies and configurations you need, with results appearing in seconds."
  • "I would evaluate F5 technical support as not particularly fast in replying, but it is effective."

What is our primary use case?

I address security threats to my clients and customers through the capabilities of F5 Distributed Cloud Services, but I need clarification on some details.

What is most valuable?

The key benefits that my clients have seen from using F5 Distributed Cloud Services are the ease of configuration and the platform itself. It provides a unified platform for all policies and configurations, making it very easy and user-friendly, unlike the Big-IP appliance.

F5 Distributed Cloud Services helps improve traffic management efficiency. My clients previously worked with load balancers and LTM policies on Big-IP, and they now manage these from F5 Distributed Cloud Services itself, making configuration much easier.

What needs improvement?

I do not have any specific areas that need improvement. There do not appear to be any features that clients would like to see included or functionalities that can be enhanced at this time.

What do I think about the stability of the solution?

I have not experienced any stability issues with F5 Distributed Cloud Services. I find it to be very stable.

What do I think about the scalability of the solution?

Regarding scalability, it is easy to scale up or scale out.

How are customer service and support?

I am familiar with F5 customer service and the technical support team, as I opened a support ticket from my tenant to the Distributed Cloud support.

I would evaluate F5 technical support as not particularly fast in replying, but it is effective.

On a scale of one to ten, I think seven would be a fair rating for the technical support. This rating is based on the response time, which needs to be improved.

Which solution did I use previously and why did I switch?

I have not worked with any other technologies or vendors personally, but I hear about them from competitors in the market.

How was the initial setup?

The setup process is straightforward, and I have not encountered any challenges or complexities.

What about the implementation team?

I work with F5 directly; however, I procure F5 Distributed Cloud Services through a distributor here in Egypt.

What was our ROI?

I do find F5 Distributed Cloud Services to be cost-effective, as it brings benefits and a strong return on investment.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, I believe the prices are much higher than I expected, but for the time being, the customer is still paying. It is not really a cheap product.

From a pricing perspective, there should be more flexibility in the pricing model, as this leaves room for improvement. We are a platinum partner for F5, so we have aggressive discounts from the F5 team, but there is still competitive pricing pressure regarding the same product from other vendors.

What other advice do I have?

Unfortunately, I do not have any examples that demonstrate improvements in security posture with F5 automated threat detection, as I did not investigate it on the technical side.

Given my extensive experience with F5 technologies, I have no piece of advice or recommendation that I can share with other organizations considering F5 Distributed Cloud Services.

Overall, I would recommend it. It is very easy to use and effective, and you can immediately configure the policies and configurations you need, with results appearing in seconds.

Other organizations do not need to keep anything specific in mind, as I have no specific advice to share before they consider moving to F5 Distributed Cloud Services.

I have given this review an overall rating of 8.5 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 7, 2026
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