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We use SentinelOne Singularity Complete as our endpoint security solution to detect malicious activity and unusual behavior. It is a great tool for analytics and forensic investigations, and it has a good feature for catching threats. I was particularly impressed with this feature.
We implemented SentinelOne Singularity Complete to secure our endpoints.
SentinelOne Singularity Complete has helped us consolidate our security solutions. We can create use cases and workflows in SentinelOne, and analyze alerts and logs. We can also create custom policies based on our needs. For example, we can create workflows for post situations, or detect specific types of attacks, such as persistence or defense evasion techniques. We can use these techniques to create our own custom use cases, which can then be deployed in production to detect these types of threats.
After deploying SentinelOne Singularity Complete, we were confident we would not face any endpoint security threats. SentinelOne was able to block the type of events that were a true positive. Sometimes, we have also received false positives, but SentinelOne should detect this activity. So, that was the expectation, and SentinelOne has met it. This is very helpful.
SentinelOne Singularity Complete met our business needs and requirements. It was easy to deploy and manage as an administrator, and we can manage the console without having to constantly connect to the user or machine. We can do many things from the console alone, such as taking remote sessions, uninstalling any other solutions or products, and performing cleanup activities. This has been very helpful. We saw these benefits within one month of deploying Singularity Complete.
SentinelOne Singularity Complete helped reduce the number of false positive alerts we were receiving with our previous solution.
SentinelOne Singularity Complete has helped us save three hours per day of our staff's time. The single console makes it easy to manage compliance, including health check reports and the applications we are managing. We were able to identify and remediate malicious files through the console, without having to resolve the issue directly with users or other teams. This is a significant improvement.
SentinelOne Singularity Complete has helped reduce our MTTD and our MTTR.
SentinelOne Singularity Complete has helped reduce our organizational costs by eliminating the need for other endpoint security solutions. It is a cost-effective solution that provides comprehensive protection.
It has reduced our organizational risk by 90 percent.
The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations. SentinelOne also provides security for installed devices for all operating systems, including Mac, Windows, and Linux, for users who cannot install SentinelOne themselves and need to connect with the administrator.
SentinelOne Singularity Complete needs to support more common development languages, such as PowerShell and Python so that we can better use the solution.
In the release, I would like to have application management features and pre-defined command features that allow us to take control of the system.
SentinelOne needs to provide more documentation for administrators and analytics.
I have been using SentinelOne Singularity Complete for six months.
I would rate the stability of Singularity Complete eight out of ten.
I would rate the scalability of Singularity Complete eight out of ten.
We have 24/7 support, but it is just moderate.
Neutral
SentinelOne is more secure and offers better scope for threat hunting on Linux than other security solutions, such as CrowdStrike and Microsoft Defender for Endpoint. SentinelOne Singularity Complete allows us to consolidate solutions and is easy to administer from a single console.
The initial setup is straightforward. After completing the proof of concept, we deploy the Singularity Complete solution for our clients. We install the agent and create group policies for detection and prevention. We use a configuration management solution to deploy Singularity Complete within five to ten minutes.
One person can complete the deployment.
We implemented the solution in-house.
I would rate SentinelOne Singularity Complete seven out of ten.
I would rate SentinelOne Singularity Complete's ability to be innovative eight out of ten.
SentinelOne Singularity Complete has a mature GUI.
We deployed SentinelOne Singularity Complete in one of our client environments with 13,000 machines and 1,000 servers.
SentinelOne Singularity Complete maintenance consists of daily monitoring for updates and prioritizing policies and requires around five administrators.
SentinelOne is a good strategic partner.
SentinelOne Singularity Complete makes it easy to perform operations and investigations.
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One.
I am working with Trend Micro, Sophos, and Sentinel.
I work with Trend Micro Worry-Free Services Suites on Xcitium.
EG Industries and Current Research are my major customers who are using Trend Micro. Today, Current Research is looking for a solution, and I am suggesting Xcitium. Another customer is E2E Research, which is currently using Securite because the Trend Micro prices are very higher than other products.
My customers are currently using Trend Micro Worry-Free Services Suites.
The most valuable features of Trend Micro Worry-Free Services Suites that I found are the antivirus, anti-spamming, anti-malware services that customers are looking for and using, and they are satisfied with that. The features actually work on multiple devices, including Windows and Mac, and URL filtering, as well as the endpoint EDR, endpoint detection and response feature, is very good.
The real-time threat intelligence provided by Trend Micro Worry-Free Services Suites for proactive threat management is comprehensive. In EDR or XDR, it's a comprehensive solution. However, we are mostly facing issues related to pricing in Worry-Free; we often lose cases based on pricing, not on other factors. Many times I pitch the solution to customers, but the OEM supports another partner. So, I am facing that issue frequently.
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical.
Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
I evaluate the effectiveness of URL filtering and email gateway scanning as good. In EDR, URL filtering is blocking YouTube, adult sites, and Facebook. That's working good for us. HTTP and HTTPS services are performing well, but I face issues with Xcitium; those services are not working on the basic product.
Regarding the stability of Trend Micro Worry-Free Services Suites, I'm not sure about that, but I think it is reliable and easy to use.
Trend Micro Worry-Free Services Suites is good to adapt to my customer's needs, as many customers request to use only Trend Micro. Their services are good, and their support is very good, with no issues.
I would rate the technical support from Trend Micro Worry-Free Services Suites as nine, considering that the OEM and partner account manager do not provide support.
Positive
None of my customers have shared any positive impact from starting to work with Trend Micro Worry-Free Services Suites. I rate Trend Micro Worry-Free Services Suites a ten out of ten.
