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Examples of the 94,000+ reviews on PeerSpot:

Bug bounty hunter at HackerOne
Real User
Top 20Leaderboard
Have appreciated rewarding opportunities and recognition features
Pros and Cons
  • "I would rate Bugcrowd a ten out of ten."

    What is our primary use case?

    I use Bugcrowd for finding bugs and vulnerabilities. I have been using it for two years. Besides Bugcrowd, I also use HackerOne to find multiple boundaries and vulnerabilities.

    What is most valuable?

    The highest bounty is what I like best about Bugcrowd. I also appreciate the hall of fame and stickers feature, which I find great. Bugcrowd is a very helpful platform overall. It is easy to use, and I appreciate the platform for the boundaries and hall of fame it offers.

    What needs improvement?

    The tool itself could be improved. I hope to improve next time and perform better.

    For how long have I used the solution?

    I have been using Bugcrowd for two years.

    What was my experience with deployment of the solution?

    The deployment requires experience and knowledge, which I have due to my college study.

    What do I think about the stability of the solution?

    I have never had any problems with the stability while using Bugcrowd. I use it to find errors and vulnerabilities and receive rewards. It is very helpful and stable.

    How are customer service and support?

    I contacted Bugcrowd's support team and did not have any problems with them. The support is quite good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I also use HackerOne for three years.

    How was the initial setup?

    The initial setup of Bugcrowd is easy.

    What's my experience with pricing, setup cost, and licensing?

    I understand the pricing, and it involves rewards of at least one thousand dollars.

    What other advice do I have?

    Using Bugcrowd is very helpful, and I recommend it to others, including my friends who also use it. I advise using the boundaries and looking into the hall of fame as it is very beneficial. I would rate Bugcrowd a ten out of ten.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    George Devasia - PeerSpot reviewer
    DevOps Team Lead at Tata Consultancy
    Real User
    Top 10Leaderboard
    Efficient reports simplify tracking and feedback for cybersecurity submissions
    Pros and Cons
    • "One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
    • "Bugcrowd's support team is very active and supportive."
    • "There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."
    • "There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."

    What is our primary use case?

    I am a developer working in cybersecurity, and I use Bugcrowd to help companies remove vulnerabilities from their websites. I report vulnerabilities found in applications or customer platforms through Bugcrowd's cloud platform. This allows the cloud team to track submissions, and then the client provides feedback.

    What is most valuable?

    One of the features I like most about Bugcrowd is the ability to create a report in a very easy way. I can drag and drop images and write reports using markdown, which makes report submission and creation very efficient. Bugcrowd serves as a platform for finding cybersecurity vulnerabilities.

    What needs improvement?

    There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful.

    For how long have I used the solution?

    I have been using Bugcrowd for the past four years.

    What do I think about the stability of the solution?

    I encountered some minor issues such as broken links in engagements, but these were resolved quickly after raising a ticket. Overall, Bugcrowd has minor stability issues.

    What do I think about the scalability of the solution?

    The scalability of Bugcrowd is pretty easy according to me.

    How are customer service and support?

    Bugcrowd's support team is very active and supportive. However, there are delays when tickets require customer response.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy. You create an account using your email and password, add your bank account, and wait for verification from the Bugcrowd team. Once verified, you can accept payments.

    What's my experience with pricing, setup cost, and licensing?

    Currently, Bugcrowd is free. Public engagements can be viewed by anyone, while private ones require invites from Bugcrowd.

    What other advice do I have?

    I would rate Bugcrowd an eight out of ten. 

    I recommend it to others who are good in the cybersecurity domain. For newcomers, I advise having a depth of knowledge in cybersecurity to effectively help companies through Bugcrowd.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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