What is our primary use case?
We have used BlueCat Integrity for our internal project, which uses BlueCat to find geo-locations of different sites, and then we use them for other purposes internally.
This project is called Network Geo-location. We use C#, YAML parser, BlueCat Integrity, ServiceNow, and the network geo-location fetches the ranges of IP addresses with CIDR values. We then use these to fetch location from ServiceNow and maintain a collection of that in a YAML file, which we later use in our internal app called Boomerang. We check what different IP locations we have and which IP the user is coming from, so we can restrict users who are logging in.
How has it helped my organization?
We had to implement a feature to restrict users coming from different IP addresses, and BlueCat Integrity helped us achieve that. It helped us restrict users coming from different locations.
Users could have been coming from different locations that are not restricted. Any outside user could have come in as well. For example, if we restrict users to only coming from Europe, they could come in from Africa. By restricting users based on IP addresses, we reduce the risk of people accessing the website from other locations. Users can only come from the locations we specify, and that's how we create metrics and all the information, ensuring only valid users are coming to the website.
BlueCat Integrity helped reduce human error. Before, we used to have Excel sheets of IP address ranges. Now BlueCat Integrity provides us all the security and everything related to IP addresses and geo-location. With the manual work, there used to be errors related to geo-location and IP address, but now it's much better and we don't see any errors.
It helped reduce downtime because before it was manual work. Now it's all computerized with no errors.
What is most valuable?
The ranges of different API endpoints that BlueCat Integrity offers are really useful.
We currently use it for geo-locations, and we only use those endpoints. However, we haven't used the other endpoints so far.
Security-wise and governance-wise, it's quite strict. As I mentioned, it's related to different IP address ranges. When we specify ranges that we like, then it only gives us back those locations that we're interested in and it doesn't allow outside users. So it has quite good security.
The accuracy and reliability is to the mark. Whatever parameters we pass related to IP addresses, it gives back correct results, and we have verified it.
It is easy to use.
What needs improvement?
We would find it useful if BlueCat Integrity could provide a dashboard where it gives us information such as what endpoint we're using, how many times an endpoint has been hit, and what other endpoints are available that we can utilize. A dashboard with metrics, reports, and everything would be useful.
For how long have I used the solution?
We have used BlueCat Integrity for almost two years in my company.
What do I think about the stability of the solution?
BlueCat Integrity is stable so far.
What do I think about the scalability of the solution?
We are using a few servers, and we deploy to different nodes. If one server is down, it switches to another server. It's on Azure, so it's scalable.
How are customer service and support?
Our internal customer support is good. If there are any issues with users trying to log in from different restricted zones, then they provide support.
Which solution did I use previously and why did I switch?
We haven't used any other solution previously. It was all manual work before, so we went directly to BlueCat Integrity.
The main initiative was automation. It was manual before, so BlueCat Integrity automated our processes.
What about the implementation team?
Another team set it up for us, and then we use the endpoints and do the development work.
What was our ROI?
We needed fewer employees. Before, it was manual work. We saved money because we don't have to employ people to do the manual work, as it's all automatic. The company saved money in the end.
What's my experience with pricing, setup cost, and licensing?
The setup is all managed by another team. We were only doing the development work.
Which other solutions did I evaluate?
It was all manual work before. Our management did research and found BlueCat Integrity, and they started using it.
What other advice do I have?
BlueCat Integrity helped our team achieve the results we tried to achieve. We only focused on one area related to IP address ranges and achieved that, so we haven't fully utilized BlueCat Integrity. If we utilized everything and all the aspects and endpoints, I would have given a rating of 10. I gave BlueCat Integrity a rating of 9 out of 10.
If anyone wants to use BlueCat Integrity, they should look at all the aspects of BlueCat Integrity, not just one area. Then they can start using and getting the benefit of that.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.