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Director, Information Technology at a government with 201-500 employees
Real User
Top 20
May 22, 2025
Comprehensive management through a single, intuitive interface reduces tool usage
Pros and Cons
  • "The customer service and technical support I've received have been phenomenal."
  • "Better AI would be a feature I would want to see in the next update."
  • "Better AI would be a feature I would want to see in the next update."

What is our primary use case?

My main use cases for Nutanix Cloud Manager (NCM) involve managing infrastructure and looking at dashboarding performances.

I am currently using Nutanix Cloud Manager (NCM) to manage my infrastructure.

The specific functionalities I am utilizing with Nutanix Cloud Manager (NCM) include offsite replications, between site replication, load balancing, and regular management creations.

We haven't started with self-service, Intelligent Operations, or cost governance yet; we haven't looked at that too much.

What is most valuable?

What I find most valuable about Nutanix Cloud Manager (NCM) is the single pane of glass.

A single pane of glass means one place to go look at everything.

The biggest benefit Nutanix Cloud Manager (NCM) has provided my company is a more overall encompassing area where I can go look at and review workloads and get an early jump on any indications of problems.

The biggest case and need regarding full stack visibility for operations to create a single pane for the entire virtual infrastructure, including both Nutanix and non-Nutanix environments, is monitoring, alerts, and reporting.

It makes it easier than having to find the individual servers, and I can have an executive summary for myself.

It cuts down the number of tools that we have to use or go to, allowing us to see anything else that's going on while we're managing our infrastructure, providing a single place where we could start consolidating.

What needs improvement?

I don't know yet how Nutanix Cloud Manager (NCM) can be improved; I'm still new enough into it and still reviewing it.

For the use case that I use Nutanix Cloud Manager (NCM) for, it works fine and great; I don't have a specific improvement aside from general feedback.

Better AI would be a feature I would want to see in the next update.

For how long have I used the solution?

I've been using Nutanix Cloud Manager (NCM) for about a year.

What do I think about the stability of the solution?

The stability and reliability of Nutanix Cloud Manager (NCM) have been excellent; we've never had a problem, and we were pleasantly surprised with how well the image upgrades went.

What do I think about the scalability of the solution?

Nutanix Cloud Manager (NCM) has not had any issues scaling with the growing needs of my company; it's been fine.

I don't know that we're big enough to see that kind of scalability or improvement with self-service because we're such a small shop, but it is nice not having to call an engineer.

How are customer service and support?

The customer service and technical support I've received have been phenomenal.

I would rate the customer service a 10, absolutely.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Having come from a VMware shop straight over to pure Nutanix, I find Nutanix Cloud Manager (NCM) to be more intuitive.

The biggest differences between VMware, Cisco, and Nutanix Cloud Manager (NCM) is the UI; I feel the UI is more intuitive across the board with Nutanix, and that is the biggest difference.

How was the initial setup?

The initial setup of Nutanix Cloud Manager (NCM) was seamless and perfect.

What about the implementation team?

Nutanix sent their partner to help cut us over and assist with the transition, which was flawless.

What was our ROI?

We actually saw a decrease in our budgeting and cost management coming from VMware over to Nutanix Cloud Manager (NCM), with a year-over-year decrease of about 10% to 15%.

For me, the biggest return on investment when using Nutanix Cloud Manager (NCM) is product stability, having everything in an all-in-one package with cloud availability there and not having to manage multiple tools.

I've seen more efficient IT management from using Nutanix Cloud Manager (NCM), with efficiency improvements increased by about 10 to 15%.

What's my experience with pricing, setup cost, and licensing?

Better pricing would help improve Nutanix Cloud Manager (NCM).

Having come from a competitor, I appreciate the pricing model of Nutanix Cloud Manager (NCM); it's very easy to understand, so I wouldn't change anything.

Which other solutions did I evaluate?

I didn't consider another solution before adopting Nutanix Cloud Manager (NCM).

What other advice do I have?

NCM Security Central has helped my team have visibility into our security posture across our infrastructure.

We're just now exploring low-code automation driving remediations, such as Xplay or Crossplay, since we've only had Nutanix Cloud Manager (NCM) for about a year.

The cost governance feature gives me a projected path, allowing me to get ahead of potential cost escalations and understand why they may be happening. I can better manage my budgeting standpoint for the next year and stay on top of those costs.

It's another tool for managing multi-cloud costs; I use it in the same aspect as everything else, as a report I can review to future plan my organization's costs.

Overall, I would rate Nutanix Cloud Manager (NCM) a nine.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
Last updated: May 22, 2025
Flag as inappropriate
Chris Childerhose - PeerSpot reviewer
Enterprise Architect at a tech company with 51-200 employees
Real User
Top 5Leaderboard
Apr 17, 2025
By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
Pros and Cons
  • "Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
  • "Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."

What is our primary use case?

Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.

How has it helped my organization?

With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.

What is most valuable?

Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.

What needs improvement?

Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

Stability has always been the best part of Veeam and never has there been an issue with this.

What do I think about the scalability of the solution?

The scalability of Veeam is endless depending on your needs and there were no issues for us.

How are customer service and support?

Customer Service:

Customer service is always been top notch and I rate it a 10/10.

Technical Support:

Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.

How was the initial setup?

The initial setup was very straightforward and there never seems to be issues with Veeam.

What about the implementation team?

We completed the implementation in-house using local resources.

What was our ROI?

ROI has been about six months.

What's my experience with pricing, setup cost, and licensing?

Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.

Which other solutions did I evaluate?

No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.

What other advice do I have?

Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.