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Examples of the 102,000+ reviews on PeerSpot:

Project Manager at a tech services company with 11-50 employees
Real User
Top 5
Sep 1, 2024
Used for cybersecurity and has a user-friendly user interface
Pros and Cons
  • "Sangfor SSL VPN has a user-friendly user interface."
  • "The solution's integration with other firewall vendors could be improved."

What is our primary use case?

We're currently exploring Sangfor SSL VPN more on the cybersecurity side.

What is most valuable?

Sangfor SSL VPN has a user-friendly user interface. The solution's best feature is integrating with other sites using the Sangfor firewall. That's just going to input the credentials from one site to another so they can have a VPN or VPC connection.

What needs improvement?

The solution's integration with other firewall vendors could be improved. Its interoperability matrices and different configurations with other vendor products also need improvements. Our client has a Palo Alto on the other site. We're going to integrate Sangfor SSL VPN with it based on the best practices for integrating those two different brands.

For how long have I used the solution?

I have been using Sangfor SSL VPN for five years.

What do I think about the stability of the solution?

We are satisfied with the solution’s stability.

What do I think about the scalability of the solution?

Scaling the solution is straightforward since its UI is more user-friendly than that of other firewall solution providers like Palo Alto. Palo Alto's UI is very vague, and we get lost finding the right tab to configure some of the policies.

How are customer service and support?

The technical support team is very helpful in every situation.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy. If there are no problems in terms of configuration, implementing the solution would take less than three hours.

One person from our company is enough to deploy the solution. The tool's basic maintenance is quite easy. However, if there's an unknown error or a new error that we've never faced before, we call a local Sangfor engineer.

What was our ROI?

We have seen a positive return on investment with the solution.

What's my experience with pricing, setup cost, and licensing?

Sangfor SSL VPN is a cheap solution.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT & Statistical Officer at a healthcare company with 11-50 employees
Real User
Top 10
Feb 16, 2024
Easy-to-use platform with an efficient user authentication process
Pros and Cons
  • "The platform is easy to use."
  • "The technical support team takes around two months to respond to queries. It is very time-consuming."

What is our primary use case?

We use the product to create a secure communication link for money-transfer data.

What is most valuable?

The platform is easy to use. We can add and remove IP addresses with a single-click functionality.

What needs improvement?

There is an area of improvement related to the configuration of specific numbers required for compatibility with banks in our country. The platform initially had limited numbers available for configuration, which posed a challenge as banks operate on different numbers. To address this, we had to request Sangfor Management to add the required numbers, which they later accommodated.

For how long have I used the solution?

We have been using Sangfor SSL VPN for one and a half years.

What do I think about the stability of the solution?

I have encountered system downtime issues only once in my tenure.

What do I think about the scalability of the solution?

If focusing on user authorization, the solution has accommodated four to five authorized individuals. Regarding clients accessing data, Sangfor SSL VPN handles approximately 4000 to 5000 clients.

How are customer service and support?

The technical support team takes around two months to respond to queries. It is very time-consuming.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial is easy compared to Cisco.

What's my experience with pricing, setup cost, and licensing?

The platform is expensive in our region compared to products like Fortinet and Cisco.

What other advice do I have?

We never encountered any major challenges while implementing Sangfor SSL VPN as the local vendor in our region provides efficient support for installation, configuration, and management, as well as in times of emergency. The user authentication process has greatly helped us manage profiles for security purposes.

I rate it an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.