What is our primary use case?
I worked for around seven to eight months on a project in the insurance domain using Informatica Intelligent Data Management Cloud (IDMC) and there I was working as a Senior Solution Architect or a Principal Cloud Consultant.
We use the data integration features of Informatica Intelligent Data Management Cloud (IDMC) with a focus primarily on the ETL perspective or the data warehouse perspective, where we are taking different data sources, combining them, implementing some data quality rules on top of it, and then storing it in our data warehouse environment. From there, we are using that data for our reporting and analytics purposes.
We also use the IDMC Data Catalog, but that is very limited, and we are using it only for governance purposes. As a Solution Architect, my main involvement is to design the solution at a very high level; at a ground level, I'm not using the Data Catalog on a day-to-day basis.
What is most valuable?
The best part about the Informatica Intelligent Data Management Cloud (IDMC) is the modularity; when I say modularity, I mean the things get easier by working into different modules. For example, if you want to implement the Master Data Management solution, we are only limited to the master data solution. If you want to go with the admin side of the things, then we are only limited to the admin side of the things. The second important thing I appreciate about this is the more focus from the AI angle, Artificial Intelligence angle, which is inbuilt into the IDMC.
Definitely, we see return on investment from this solution in terms of time; time reduction or cost benefits is what we are getting very good results from.
What needs improvement?
One of my clients has a requirement; they want to integrate metadata into the process, which means, for example, if I just want to implement a new field into my database, that field needs to be reflected throughout, let's say, 200 mappings. This highlights the need for a data-driven approach.
My experience with technical support from Informatica is quite interesting; I would rate it as nine out of ten for Informatica PowerCenter kind of products or the Informatica integration products, because my team can do some hands-on using their free licenses or one-month kind of products. However, for products Master Data Management or related to MDM or Data Governance, there is no way by which we can directly practice, and my team struggles at that point.
For how long have I used the solution?
I worked for around seven to eight months on a project in the insurance domain using Informatica Intelligent Data Management Cloud (IDMC) where I was working as a Senior Solution Architect or a Principal Cloud Consultant.
What do I think about the scalability of the solution?
I find Informatica Intelligent Data Management Cloud (IDMC) to be a sustainable and scalable solution.
How are customer service and support?
My experience with technical support from Informatica is quite interesting; I would rate it as nine out of ten for Informatica PowerCenter kind of products or the Informatica integration products, because my team can do some hands-on using their free licenses or one-month kind of products. However, for products Master Data Management or related to MDM or Data Governance, there is no way by which we can directly practice, and my team struggles at that point.
My experience with technical support would indeed be rated as nine out of ten.
How would you rate customer service and support?
How was the initial setup?
The initial setup of Informatica Intelligent Data Management Cloud (IDMC) is moderate; it is not complex.
What was our ROI?
We see return on investment from this solution in terms of time; time reduction or cost benefits is what we are getting very good results from.
What other advice do I have?
My company is a partner with Informatica, and we are the service provider for the company, which defines my relationship with Informatica.
My main role is not involved in the pricing side of things because that is already between the company and the clients. My title is Principal Cloud Engineer at Fifth Dimension Robotics.
On a scale of 1-10, I rate Informatica Intelligent Data Management Cloud (IDMC) a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner