Compare Sonar vs Sonatype

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Information Not Available

Sample Customers

Sonatype Repository Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Popular Solutions

SonarQube Server (formerly SonarQube)

21 reviews

SonarQube Cloud (formerly SonarCloud)

9 reviews

Sonatype Lifecycle

12 reviews

Sonatype Nexus Repository

3 reviews

Sonatype Repository Firewall

1 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

15%

Manufacturing Company

13%

Government

Financial Services Firm

29%

Computer Software Company

14%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Archana Verma
Security Analyst at Dover Corporation
I run SonarQube Cloud every day to conduct security checks on our daily builds and code.
Read full review of SonarQube Cloud (formerly SonarCloud) »
Mohit Bhatla
Senior Manager Product Engineering at GlobalLogic
My company is a product engineering company, and we work for different clients. The majority of the projects use...
Read full review of SonarQube Server (formerly SonarQube) »

Review 1 of 2

SrinathKuppannan2
Integration Manager at CommScope
I work for a service-based company where we develop solutions based on customer requirements. That server was...
Read full review of Sonatype Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
We are using this tool for our Java, .NET, AngularJS and Node.js. Apart from that, we have recently built a solution...
Read full review of Sonatype Nexus Repository »
Jay-Kim
CEO at VIVANS
Many companies, including ours, use Nexus Repository due to concerns about malware and critical vulnerabilities....
Read full review of Sonatype Repository Firewall »
AbhilashJain
DevOps engineer at a tech vendor
Whenever we have builds, we upload our builds or artifacts to Sonatype Container (...
Read full review of Sonatype Container »

Review 1 of 4

Customer Service

Archana Verma
Security Analyst at Dover Corporation
The customer service and support for SonarQube Cloud are responsive and helpful. It ensures accurate reporting and is...
Read full review of SonarQube Cloud (formerly SonarCloud) »
MarkRyall
Strategist Individual Contributor at Peraton
I have not contacted technical support.
Read full review of SonarQube Server (formerly SonarQube) »
Anshuman Kishore
Director Product Development at Mycom Osi
I have not personally been in contact with technical support. I believe that our team recently had contact with them...
Read full review of SonarQube Server (formerly SonarQube) »
Rashedul Khan
Senior Software Engineer at cimsolutions
I have not used the support often. I rate SonarCloud an eight out of ten.
Read full review of SonarQube Cloud (formerly SonarCloud) »
Angelo Quaglia
Independent Professional at Studio Dott. Ing. Angelo Quaglia
I have not needed to contact technical support. I found the user interface messages quite explanatory about issues. I...
Read full review of SonarQube Server (formerly SonarQube) »
GHASSAN ODETALLAH
Head of Quality Engineers/Automation Architect at a tech company
We have not needed the support at this time.
Read full review of SonarQube Cloud (formerly SonarCloud) »
Rakesh Thakur
Technical Architect at a insurance company
We're using the Community Edition, and I think support comes only with the paid version. But we had an initial...
Read full review of SonarQube Server (formerly SonarQube) »
Huzaifa Asif
Cloud Engineer | Solution Architect at Respond.io
I find the support to be effective. Upon reaching out to them, they responded promptly, actively engaged in...
Read full review of SonarQube Cloud (formerly SonarCloud) »
Anonymous User
Devops Engineer at a healthcare company
Good.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Application Security Analyst at a agriculture
We have not needed to use the technical support.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Director at a consultancy
Fairly good.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Lead Engineer at a healthcare company
Since we're using the open-source components, we use web searches and online resources. Once you get a little used to...
Read full review of SonarQube Server (formerly SonarQube) »
Elham-Gharegozloo
Senior System Analyst at a tech services company
Because of the sanctions in our country, we cannot contact technical support directly.
Read full review of SonarQube Server (formerly SonarQube) »
ErnestoGonzalez
Backend Architect at Sngular
I have not used the support.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Director IT Security, CISO at a transportation company
I have not been in contact with technical support, although my teams would have definitely reached out.
Read full review of SonarQube Server (formerly SonarQube) »
René Gamom
Architect at sigpsc inc
I have not required support for SonarQube Cloud (formerly SonarCloud), as integrating it into different solutions is...
Read full review of SonarQube Cloud (formerly SonarCloud) »
Anonymous User
DevOps Lead at a marketing services firm
We do have an enterprise version, however, that does not include the support right now. If we have any issues we're...
Read full review of SonarQube Server (formerly SonarQube) »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
With the use of community version, we already have utilized and carried out our needs to fulfil application security...
Read full review of SonarQube Server (formerly SonarQube) »
Ahmed Elkholy
Test Expert at Saudi Telecom Company
We contacted technical support about the BPM and WebMethod programming language. They supported us with a fast...
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Information Technology Security at a consultancy
As we are using the free version, there is no technical support available. But the documentation support is okay for...
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Digital Solutions Architect at a tech services company
I have not needed to use technical support.
Read full review of SonarQube Server (formerly SonarQube) »
BvsReddy
Company Director at Alwyn Technologies
We have not required technical support for this solution.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Senior Software Engineer at a tech services company
Technical support as a whole, it was a while ago, like three months after we stopped using their services, that they...
Read full review of SonarQube Cloud (formerly SonarCloud) »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
We have contacted support but it's not mandatory operating support and takes some time to get a reply.
Read full review of SonarQube Server (formerly SonarQube) »
Sirish Reddy
Technology Manager at Publicis Sapient
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
Read full review of SonarQube Server (formerly SonarQube) »
Gustavo Lugo
Chief Solutions Officer at CleverIT B.V.
I have never used technical support from the SonarQube support team. I work very well with the documentation you find...
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
IT Infrastructure Head / Facilities Manager - ITIL V3 Certified ,Vmware Vsphere5 at a financial services firm
We have little or no interaction with technical support.
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
CEO at a computer software company
I did not have much interaction with customer support. When I did contact them, the experience was very good,...
Read full review of SonarQube Cloud (formerly SonarCloud) »
Anonymous User
Team Lead at a computer software company
We do not really have very much contact at all with technical support because SonarQube quite user friendly and...
Read full review of SonarQube Server (formerly SonarQube) »
Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
Read full review of SonarQube Server (formerly SonarQube) »

Review 1 of 30

Maurizio Garofalo
Senior manager at a consultancy
We've contacted support in the past during the integration of Fortify. Support is quite proactive. We have periodical...
Read full review of Sonatype Lifecycle »
CuneytGurses
DevOps Engineer at Sonne Technology, Inc.
While it's true that there is no explicit support for various license types, the summer type seems to be highly...
Read full review of Sonatype Nexus Repository »
Finto Thomas
Information Security Program Preparer / Architect at Alef Education
When it comes to cultural adoption, when we put something new in the DevOps pipeline, the positive side is that we...
Read full review of Sonatype Lifecycle »
Yogesh Fulsunge
Senior Consultant at Capgemini
The technical support is good, although I have not had to work with the technical support a lot.
Read full review of Sonatype Nexus Repository »
Ashish Shukla
Global Treasurer at Genpact
I think we posted one or two queries on the development side, but the response was not that great. This may be due to...
Read full review of Sonatype Repository Firewall »
Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
The customer service and support are good because if there are some problems, we can open a ticket there. And...
Read full review of Sonatype Nexus Repository »
Michael Esmeraldo
Sr. Enterprise Architect at MIB Group, Inc.
We talk with John Burke, our rep at Sonatype. He was originally our sales rep and now he's their regional sales...
Read full review of Sonatype Lifecycle »
Hagen Rahn
Senior Software Engineer at Systema GmbH
Technical support is very prompt. If we have a question we get the answer within a few hours. Within less than two...
Read full review of Sonatype Nexus Repository »
AbhilashJain
DevOps engineer at a tech vendor
Technical support from Sonatype is not much needed. I had a problem once while creating a repository when the...
Read full review of Sonatype Container »
Anthony Evans
Chief, Enterprise Automated Deployment (EAD) Branch at a government
Tech support is fine, they're very responsive.
Read full review of Sonatype Nexus Repository »
ColinStandish
Project Manager at a recreational facilities/services company
Technical support is not perfect, but quite good. On a scale of one to ten, it's a seven or eight. They're generally...
Read full review of Sonatype Nexus Repository »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
Technical support is effective.
Read full review of Sonatype Nexus Repository »
Anonymous User
Cyber Security & Integration Individual Contributor at a aerospace/defense firm
Technical support is excellent. If you have a support license, which we do, it's very good. They are extremely...
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Cyber Security Architect and Engineer at a computer software company
I love the product and the team, and their support is phenomenal. You send them an email and they reply back to you...
Read full review of Sonatype Repository Firewall »
Anonymous User
Senior Big Data Engineer - Machine Learning and Sentiment Analysis at a healthcare company
I did not use technical support.
Read full review of Sonatype Nexus Repository »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
EdwinKwan
Security Team Lead at Tyro Payments Ltd
Their technical support has been pretty good. They're based in the US and the turnaround time tends to be overnight....
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Application Architect at a financial services firm
There were a couple of issues that we needed help with, that we raised with Nexus customer care, but the response was...
Read full review of Sonatype Nexus Repository »
Anonymous User
Technical Manager at a financial services firm
Sonatype support is quite responsive. When we needed something, we could reach out and set up a meeting. They provide...
Read full review of Sonatype Lifecycle »
Christophe Arnaud
Engineering Manager at a tech vendor
Technical support is very efficient. All the answers are provided very efficiently and very quickly. I have the...
Read full review of Sonatype Nexus Repository »
Anonymous User
Section Chief at a government
We've just been using Sonatype Nexus Lifecycle, so we can't evaluate its technical support for now.
Read full review of Sonatype Lifecycle »
Anonymous User
Computer Architecture Specialist at a energy/utilities company
My experience with their technical support has been good, overall. The problem for us is that we work in a different...
Read full review of Sonatype Lifecycle »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
Read full review of Sonatype Lifecycle »
Anonymous User
Security Consultant at a financial services firm
I would rate Sonatype's technical support a solid ten out of ten. They are highly engaged, conduct weekly meetings to...
Read full review of Sonatype Lifecycle »
Ingmar Vis
Product Owner Secure Coding at a financial services firm
I have contacted them, and I would rate them a seven out of 10. Like every big company that you contact for support,...
Read full review of Sonatype Lifecycle »
Bernard Parinas
Co-Founder at arpa
The technical support team takes time to respond and depends on the nature of the request. We have to keep contacting...
Read full review of Sonatype Nexus Repository »
Anonymous User
Application Development Manager at a financial services firm
I haven't opened a support ticket yet.
Read full review of Sonatype Lifecycle »
Andy Cox
Product Strategy Group Director at Civica
The technical support is generally good. A couple of years ago there were some things that had been logged and that...
Read full review of Sonatype Lifecycle »
ConfigManag73548
Configuration Manager at a wellness & fitness company
We haven't had an instance where we needed to call tech support. There haven't been issues to the extent that we...
Read full review of Sonatype Lifecycle »

Review 1 of 30

Technical Support

No Data Available

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