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Carlos Ortiz - PeerSpot reviewer
IT Specialist at INTERNATIONAL RICE RESEARCH INSTITUTE, INC.
Real User
Top 5
Saves money because we can use a single server, which is usually converted from ten physical servers
Pros and Cons
  • "The solution brings monetary savings for our company because we utilize a single server"
  • "Some features should be added to the solution to enhance server management"

What is our primary use case?

In our company, we use the solution for visualization for the servers to consolidate all the physical servers into virtualized machines.

Most of our organization's in-house developed applications reside within VMware ESXi. 

What is most valuable?

The solution brings monetary savings for our company because we use a single server, which is usually converted from ten physical servers. 

For instance, I can connect any Linux server to any host and then implement migration without affecting the server's user experience. When I migrate the virtual machine to another host, it takes only a few minutes while the VM is still running; shutting down is unnecessary. 

What needs improvement?

Presently, our company is using an old version of VMware ESXi; we are planning to upgrade to the latest version within the next year. The latest version of the solution runs on a cloud, and our company is looking forward to reaping the benefits from it. Some features should be added to the solution to enhance server management. 

For how long have I used the solution?

I have been using VMware ESXi for six years. 

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What do I think about the stability of the solution?

The solution is stable enough. 

What do I think about the scalability of the solution?

It's a scalable solution. In our organization, we have three VMware ESXi users who work on visualization, including two network engineers and one system administrator. VMware ESXi was used to run 20 to 30 virtualized machines in our company, but presently, the count has been reduced to around 10 to 15 because most of the servers have already been migrated to the cloud. 

How are customer service and support?

Whenever we sought support, an active response was received in a minimal amount of time. I would rate the tech support a ten out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In our organization, we also tried using open-source virtualization tools like Proxmox and KVM. The aforementioned solutions lack certain features that can be found in VMware ESXi. But the licensing and support cost of VMware ESXi is huge in comparison to open source solutions, as they are free to use. 

How was the initial setup?

The initial setup process for VMware ESXi is simple. A substantial amount of support and help is available from the vendor during the setup process. A lot of documentation is available for setting up VMware ESXi. 

For the solution's deployment in our company, we started from the vendor's initial design and then clustered the product. After the aforementioned step, the cluster was migrated to another server, a new cluster was created, and the deployment process was soon completed. About three to four professionals and a network engineer are required for the initial setup of VMware ESXi.

Our company's security team is also involved in the VMware ESXi deployment process to set up all the ports and the network needed. The solution's initial setup process takes about one week to complete. The one-week setup process in our company includes a testing period, with burnout testing and environment tests, such as physical and virtual machine transfer. 

In our company, we deploy VMware ESXi only after completing several tests. The solution's maintenance is quite easy, the hard drive just needs to be replaced when the storage is full.

What other advice do I have?

The solution consolidates all of our organization's physical servers into a virtualized environment, which further improves server management. 

VMware ESXi allows the management of virtual networks within the servers; switches are not needed to patch any server to a network and allow any type of network transfer. 

After deploying the solution in our company, we have witnessed an improvement in server efficiency; there are minimal problems noticed in the servers. Most of the production services can be moved anywhere and virtualized machines can be transferred to clouds when VMware ESXi is being used. 

When one of the server's failed in our organization, VMware ESXi helped in disaster recovery by utilizing a new host. I am satisfied with the high availability and disaster recovery capabilities of the solution. 

I would advise others to check other virtualization hypervisor solutions before directly adopting VMware ESXi, as it is costly compared to other solutions. Our company is approached by two vendors, one of which is Nutanix. VMware ESXi is more cost-effective than Nutanix. Overall, I would rate VMware ESXi a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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NasrRafiq - PeerSpot reviewer
SAP B1 Support Consultant at Abacus Consulting
Real User
Top 5
Enhances efficiency with vital features but needs better user accessibility
Pros and Cons
  • "The most important features are having a lot of code and CPU threads to ensure the system doesn't lag, and the role of memory is important."
  • "I rate the stability of the solution as either nine or ten out of ten."
  • "The software could be more user-friendly, allowing customers to easily find the resources and features they need."
  • "The software could be more user-friendly, allowing customers to easily find the resources and features they need."

What is our primary use case?

I am currently on the technical side, making connections so if reports are not working, I handle that. I have knowledge of ESXi, including making a VM and installing operating systems like Linux or Windows.

How has it helped my organization?

VMware ESXi has improved the efficiency of the software. It depends mostly on the specs of the virtual machine first created.

What is most valuable?

The most important features are having a lot of code and CPU threads to ensure the system doesn't lag, and the role of memory is important.

What needs improvement?

The software could be more user-friendly, allowing customers to easily find the resources and features they need.

For how long have I used the solution?

I have been using VMware ESXi for less than a year.

What do I think about the stability of the solution?

I rate the stability of the solution as either nine or ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability about eight or nine out of ten. A lot of customers require this for virtual environments.

How are customer service and support?

I rate the technical support from VMware as nine or ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and simple to understand. It takes about a day or two to set up the system completely.

What about the implementation team?

We use vendor partners to set up according to customer requirements.

What's my experience with pricing, setup cost, and licensing?

The solution is moderately priced, not exactly cheap yet not overly expensive either.

What other advice do I have?

I recommend VMware ESXi because many customers prefer virtual environments over on-premises solutions due to efficiency and flexibility.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior cloud support engineer at RealPage
Real User
User-friendly and provides high availability and scalability
Pros and Cons
  • "The migration and combination of vCenter, where I can manage everything at once, has helped me do my job."
  • "It would be really helpful if there were options to do things in one or two clicks rather than doing everything through more manual interaction."

What is our primary use case?

The tool mainly serves the virtual machines for the development team and the production requirements.

What is most valuable?

The migration and combination of vCenter, where I can manage everything at once, has helped me do my job.

What needs improvement?

It would be really helpful if there were options to do things in one or two clicks rather than doing everything through more manual interaction.

For how long have I used the solution?

I have been using VMware ESXi for six to seven years.

What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

Scalability is one of VMware ESXi's major factors. Compared to real hardware in virtualization, there are multiple options for scalability and other options on the OS level as well. More than 1,000 users are using the solution daily in our organization.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

The technical support team is good and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use the Hyper-V tool.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

What about the implementation team?

I and the storage engineer at the data center deployed the solution in-house, which took only a few hours.

What other advice do I have?

The solution has made a lot of major improvements, such as high availability and scalability. There are a lot of functions that make your life easier. The solution's integration with other tools in the infrastructure is very easy.

I would recommend the solution to other users. VMware ESXi is a very user-friendly solution, and it is now being adopted on the cloud platform. Instead of changing their infrastructure, people already on VMware can directly go to the cloud and use exactly what they use in the data center.

Overall, I rate VMware ESXi a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2388204 - PeerSpot reviewer
Information Technology Product Manager at a manufacturing company with 10,001+ employees
Real User
Top 10
Reliability increases confidence in IT operations
Pros and Cons
  • "VMware ESXi is very reliable, especially for our production environment."
  • "For horizontal scalability, VMware ESXi is not the right product, and we have been evaluating alternative options."

What is our primary use case?

We are using VMware ESXi for running various kinds of applications in our environment that use virtual machines.

How has it helped my organization?

VMware ESXi provides a reliable and stable environment, which makes us confident in our IT operations. We rely on it particularly in production environments where reliability is crucial.

What is most valuable?

VMware ESXi is very reliable, especially for our production environment. The ability to collapse its vulnerabilities swiftly adds to its reliability. Hyper-threading is a feature we use extensively.

What needs improvement?

For horizontal scalability, VMware ESXi is not the right product, and we have been evaluating alternative options. There are also some complaints about the web interface and licensing issues after Broadcom's acquisition.

For how long have I used the solution?

I have been working with VMware ESXi for more than ten years.

What do I think about the stability of the solution?

VMware ESXi provides a very stable environment, making it a reliable choice for our operations.

What do I think about the scalability of the solution?

Vertical scalability with VMware ESXi is very achievable, allowing easy upgrades to physical components like CPU and RAM. However, its horizontal scalability is not as flexible.

How are customer service and support?

We have received good service from VMware technical support, though the need for assistance has been infrequent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not had a chance to explore many other solutions in comparison to VMware ESXi.

How was the initial setup?

The initial setup process is not complex and can typically be done in a little more than one hour with the help of one resource.

What was our ROI?

We are considering moving to another product for better cost-effectiveness, which might improve our ROI.

What's my experience with pricing, setup cost, and licensing?

From a cost perspective, we are not entirely satisfied with VMware ESXi.

Which other solutions did I evaluate?

We are considering Kubernetes or OpenShift as potential alternatives.

What other advice do I have?

Technically, VMware ESXi is a mature product, and I would recommend it for reliable, stable environments.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Architect at Sandos
Real User
Load balancing with the DRS feature and main source to manage the infra
Pros and Cons
  • "The most beneficial features for me are DRS and HA (High Availability). In case of an interruption at the OS level, they ensure the virtual machine automatically comes back up."
  • "The license model has recently changed, which is a bit worrying for customers."

What is our primary use case?

ESXi with Hyper Converged Infrastructure and Horizon for hosting virtual machines. There is also AHT for VDI environments.

It's a bare-metal hypervisor, mainly used for hosting virtual machines. The applications vary based on customer requirements. It can be used for running applications, database connectivity, infrastructure applications like software-based networks or firewalls, and managing on-premises applications.

What is most valuable?

The most beneficial features for me are DRS and HA (High Availability). In case of an interruption at the OS level, they ensure the virtual machine automatically comes back up. 

Another benefit is load balancing with the DRS feature.

Apart from that, it's the main source for us as consultants or architects to manage the infrastructure.

We follow the best practices as per Broadcom and VMware, and we do timely patching on ESXi to ensure security.

What needs improvement?

The license model has recently changed, which is a bit worrying for customers.

The only other issue is that since changing the portal, downloading patches or images for maintenance or deployment has become slightly more difficult because engineers are facing issues. 

For how long have I used the solution?

I have been using it for more than ten years now. 

What do I think about the stability of the solution?

It's very stable because we do regular maintenance. It is not difficult to maintain at all. 

What do I think about the scalability of the solution?

It is a scalable product. That's the reason it's number one, even after a decade.

How are customer service and support?

I get a good response, but in a few cases, I have experienced delayed responses. I'm not sure, but maybe it's because of the transfer to Broadcom.

So, there is a slight delay in getting the support. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

VMware is a leader with the new features they introduce on every major release. But regarding licensing, when I talk to Nutanix, they give it for free. With the Hyper Converged solution, we have to pay additional charges based on the core count. But feature-wise, I don't see any additional features that other hypervisors have.

How was the initial setup?

The complexity of the initial setup is fine. We've been doing it for a long time. Compared to other hypervisors, it's very good. On average, it should be around 30 minutes to an hour.

Currently, we use version 7.0. We may upgrade to 8.0, but that will take a few months.

Deployment process: It's all internal discussions based on the load. We select the hardware vendor and do the installation via the ISO image. We do the configuration part ourselves. I take care of the ESXi infrastructure once the parts are delivered to the site.

What other advice do I have?

I would recommend using it b, but it depends on their interest and budget.

Overall, I would rate it a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Syed Shahid Hasan - PeerSpot reviewer
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm with 10,001+ employees
Real User
Top 5
Reliable, is not affected by network issues, and provides good support
Pros and Cons
  • "The product is very reliable."
  • "VMware is very costly."

What is most valuable?

The product is very reliable. People prefer VMware because it does not work on networks. It works on FC. It checks the availability of all the hosts using the logical unit number. That is why we recommend the solution to the customers. If the network or module restarts or the cable is disconnected from the host, it does not impact VMware.

What needs improvement?

VMware is very costly.

For how long have I used the solution?

I have been using the solution for more than 15 years.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

We are a bank. We have approximately 2000 branches in Pakistan and all over the world. Our bank’s production area is working on VMware in Pakistan.

How are customer service and support?

We contact support. We have a corporate portal. The support is very good.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

The tool is costlier than any hypervisor.

Which other solutions did I evaluate?

Hyper-V is a free product. Once we install a data center version, Hyper-V is free. I have used many hypervisors like VMware, Hyper-V, Nutanix, and Oracle VM. All are good products.

What other advice do I have?

Most people do not know why VMware is more stable than Hyper-V. Our clients use Webex after version 6.5. Before, we installed VMware Client and connected to the vCenter server. The vCenter server was connected to the vCenter host. There were a lot of version and service issues with vCenter. Things have been better after we installed Webex.

The cost is very important. We have to buy the latest hardware and licenses. The license is very costly. The vendor might discontinue the perpetual license. The tool will become more costly. Customers will leave VMware and choose Hyper-V. The vendor must rethink the price. We can learn to use the solution through YouTube videos. Beginners can use the tool, but we must learn and better know the product. It is a very good product.

Overall, I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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HarveySim - PeerSpot reviewer
IT Team Lead at Coos
Real User
Top 10
Offers protection and helps organizations in areas like compliance and data
Pros and Cons
  • "The most valuable features of the solution are that it is efficient, fast, and affordable."
  • "The tool offers an open-source version, which is not really well supported."

What is our primary use case?

I use the solution in my company for hosting machines and storage.

In our data center operations, the tool is used just as a server for computing, storage, and networking.

What is most valuable?

The most valuable features of the solution are that it is efficient, fast, and affordable.

What needs improvement?

I think the tool can do better in terms of pricing.

The tool offers an open-source version, which is not really well supported.

For how long have I used the solution?

I have been using VMware ESXi for five years.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

The solution's scalability part is a bit tough, but I think it is due to our own implementation. It is a bit difficult currently. In terms of scalability, there are other ways of scaling it, like setting multiple nodes, and all that, but we are not that advanced. In our company, we don't set it up. I think in terms of scalability, it is limitless.

There are 100 users with two appliances in my company.

How are customer service and support?

I have not contacted technical support for the solution.

Which solution did I use previously and why did I switch?

I have tried a few other tools.

How was the initial setup?

The product's initial setup phase is quite simple, and I think anybody can do it.

You just purchase the server, and then you do the installation. To purchase the server, you have to look through the hardware compatibility list and make sure the equipment is all supported. There are enough available drivers for it. Once it is approved, you can download the installation package and then put it in. After that, you do the patching. Whatever patches that need to be updated and just put it in.

The solution is deployed on an on-premises model.

The solution can be deployed in around four hours.

Two people were needed for deployment.

What about the implementation team?

The tool was deployed with the help of an in-house team.

What was our ROI?

The tool is cost-effective.

What's my experience with pricing, setup cost, and licensing?

Broadcom recently purchased VMware, and the pricing scheme has changed. If I need any more features in the tool, I can actually purchase them. If the product includes it in the current base package, it will be good. If not, then I will have to purchase it.

Which other solutions did I evaluate?

Compared to other tools, VMware ESXi is more stable than the other offerings. I think the support from the parent company is good, and it releases patches quite often, so it is better supported.

What other advice do I have?

The feature or the functionality of the tool is good for virtualizing everything.

The tool is able to offer protection requirements and helps the organization's compliance and data as there are frequent patches being released, which are well supported.

My company does not use any AI initiatives for the product at the moment.

The tool's maintenance is easy.

I recommend the tool to others. Everyone should follow the tool's documentation.

I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ToniLindberg - PeerSpot reviewer
senior consultant at Virtual Consultants Sverige AB
Real User
Top 5Leaderboard
Supports AI-driven projects and enables the consolidation of multiple servers onto a single host
Pros and Cons
  • "The platform's most valuable features include its role within the vSphere suite, requiring a vCenter Server for management."
  • "There is always potential for further refinement, such as improving the web interface or fine-tuning advanced settings."

What is our primary use case?

The solution is the hypervisor in our clients' IT infrastructures, serving as the foundational platform for their virtual environments.

How has it helped my organization?

This solution has significantly enhanced efficiency by enabling the consolidation of multiple servers onto a single host, optimizing resource usage and overall performance.

What is most valuable?

The platform's most valuable features include its role within the vSphere suite, requiring a vCenter Server for management. ESXi alone is just a hypervisor; effective management and optimization are achieved through clusters and vCenter Server.

What needs improvement?

The main challenge for the product concerns hardware choices, such as customers opting for cheaper CPUs and memory.

There is always potential for further refinement, such as improving the web interface or fine-tuning advanced settings.

For how long have I used the solution?

I have worked with VMware ESX since its initial release, around 2001 to 2003.

What do I think about the stability of the solution?

I rate the solution's stability a ten. 

What do I think about the scalability of the solution?

The solution's scalability is ten out of ten.

How are customer service and support?

The technical support was excellent when VMware was part of Dell. Since the transition to Broadcom, I have yet to have the opportunity to assess the current support quality.

How was the initial setup?

The initial setup is straightforward and typically takes about 10 to 20 minutes. However, additional customizations can be extended at this time.

The full deployment of the solution generally takes a few hours, depending on the customer's specific requirements.

What's my experience with pricing, setup cost, and licensing?

The product pricing was reasonable before, but recent changes, including bundling, have complicated the cost structure. While prices were reduced, additional features have led to higher overall costs.

What other advice do I have?

I rate VMware ESXi a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
Download our free VMware ESXi Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware ESXi Report and get advice and tips from experienced pros sharing their opinions.