VMware Aria Operations for Logs Reviews

The primary use case for this solution is virtualization. Instead of getting additional hardware devices, we can add different compartments of storage in one hardware device.

You don't have to get extra hardware devices, you just need one hardware device with different compartments, so you can save different tasks on different compartments in a secure server. That is the purpose of VMware on our server, and what works for multiple storage systems in a hardware device. That is what this solution is meant to do.

What I like is that you can have different storage locations for different applications. This means that we can host different applications in different server locations. 

It reduces the cost of having to purchase hardware, rather than multiple hardware devices you only need one single hardware device, then you just have to increase the hard drive and RAM capacity.

That is one of the features that I appreciate the most. 

Also, it works alongside Veeam, so when a server goes down, you can replicate what is on that server to another physical server immediately. It's a backup and replication service all on its own.

In regards to stability, it doesn't do the patches on the operating systems. The manufacturers need to develop patches for security reasons, on all of the applications.

There could be an improvement in the scalability.

I think that it should be able to integrate with other third-party backup and recovery solutions, more that it does now. I feel that this is an area that needs to be worked on.

The dashboard and user interface is friendly but could be friendlier, so that even a person who is just learning about virtualization would be able to understand the features on the interface.

They should look at things like plugins. Other providers incorporate them into their own products. I feel that the same should be done with VMware to stay competitive in the market.

This solution is quite stable. If there are issues with the physical server then VMware will also have issues. There is no problem with the virtualization itself, rather it can be with the operating system or the hardware. VMware is stable.

Most of the organizations use Microsoft, so it integrates well and easily with Microsoft.

I can't say that there are any vulnerabilities.

It's scalable, but based on my own experience, I would say it is only 70% scalable compared to other competitors.

One of our customers had an issue with VMware and with their licensing. In trying to apply it, we had some issues. 

There was a person who had access to the platform to apply the licensing before, was no longer there, so we couldn't access it. We contacted technical support and they were great.

Every time we opened a case, we had support.

The support system is great and instantaneous. They have a strong followup. 

We enjoyed our experience with the technical support system.

The initial setup is straightforward, but you will need a technical person to understand how it works.

I have not evaluated other solutions. This is the only virtualization solution that I am using. 

We are system integrators so we don't use this solution completely, we use the applications or services fully, we just make sure to go through the features and do our best to use them, and then we sell them.

There may be some aspects that VMware needs to improve on, but we haven't used all of the features so it is difficult to know all that needs to be improved.

We try to understand how it works, and the dynamics of the solution to sell it. 

It provides multiple platforms, you can use a Windows Operating System, you can Mac, and you can use Linux on a particular server.

It allows us to do virtualization with different operating system platforms. I like that about this solution.

I have not worked with all of the features, but I can say that this product provides most of the capabilities that customers need.

It's easy to set up.

I would recommend this solution.

If you give a solution a ten out of ten there is nothing to be improved upon. There is always room for improvement as there are always upgrades.

I cannot give a ten when I know there are things to improve.

Technology is evolving and the world is going virtual, so they need to step up their game.

I would rate this solution a nine out of ten.

Our primary use case for the solution is for log management.

We are using it because we have a VMware product. It has its own built-in dashboards for VMware products, and that's a good thing. Also, filtering logs is very easy and extracting fields from the data is also very straightforward with Log Insight.

The solution is a very good tool, but it has a lot of limitations. One of the main issues is around how you define your retention policy, for instance. It doesn't have it. You can't define a log retention policy. You also can't define the destination or location for your logs. All of the logs are in one index or one bucket.

For example, if you have a different set of logs, which you want to have different rotation policies for, you can't do that. You have to create multiple clusters if you want to do this, and then the problem is that you will end up having multiple classes, and you can't access all of them centrally.

The solution is pretty stable.

The solution is scalable. Right now, we have about ten people on it.

Technical support is okay. It's not really great, but it is okay. We have no issue with them. We only ever had to contact technical support once and it was resolved in the end. 

We did not previously use a different solution.

The initial setup is very straightforward. Deployment took a couple of days.

We are not paying extra for the solution because it was part of our bundle. That was one of the reasons we used it. There was no extra cost for us.

We started using this product because we wanted to have something up and running. We are currently evaluating other products now, as well, even though we are continuing to use this solution. We are looking at ELK among others.

I would rate the solution six or seven out of ten. It's very easy to use, but at the same time it has some limitations. You have to consider that if you decide to try out the solution.

We use the on-premises version of this solution for log analysis and to find details about certain issues. My experience, however, is that Log Insight is not user friendly. You have to know a lot to find out how it works.

Documentation is lacking, including some guides as to how to use the expressions. It is not clear how to look for a log, for example. Some examples in the documentation might be helpful. I think that VMware had good documentation, but it's no longer hosted. The documentation is not as easy to understand as it was before.

Log Insight has a good dashboard, where you can search for a log. However, it is difficult at the beginning for the administrator to understand it. I asked my colleague how often they use this tool and they said, "It is very difficult to find something in the tool. You need to know what you are looking for." This might be the part that should be improved.

The interactive analyzer feature should also be improved.

It's very stable. I've never had any critical issue. There might have been some bugs, of course, but nothing critical.

I can't say how scalable Log Insight is because we do not have a big installation, although the solution works well enough for us. I never scaled out with Log Insight.

We have about ten VMware administrators.

In general, I am satisfied with their technical support. I contacted technical support many times and everything was resolved. I don't have any bad feelings with technical support. I think it's very good, although it depends on who are you talking with. Some technical engineers have more experience than others, so it depends.

It was very easy to setup. I didn't have any problem with that. Log Insight is simple to install and connect to the environment, but the problem arises when you want to look for some information. This is a large problem because the documentation and examples on the internet don't give us so as much information as we need.

Pricing could always be lower. If it were free, I would be more satisfied.

I would rate this solution an eight of ten.

The system's management and its alerts are the most valuable aspects of the solution.

The solution should be more user-friendly. The user interface and dashboard could be simplified.

It would be helpful in future releases if the solution offered the ability to have a single pane of management and more integration with other solutions.

I've been using the solution over the past year.

The stability of the solution has been good so far. We haven't faced any issues and haven't had any complaints.

The solution is scalable.

The initial setup had a moderate amount of difficulty, although it was mostly straightforward.

We installed the solution ourselves. We have a technical department in-house that is able to handle the work.

We use the on-premises deployment model. We're resellers of the solution.

I'd rate it eight out of ten.