Anything that is administrative related, as I don't program in this environment.
Solutions Specialist at a tech services company with 501-1,000 employees
It has valuable administrative features, particularly since I don't program in this environment, but avoid the Netezza adapter as it's poor.
What is most valuable?
What needs improvement?
The recovery feature. We had DS repos in a bad condition, but IBM couldn't recover it.
For how long have I used the solution?
I've been using it for one year.
What was my experience with deployment of the solution?
No issues encountered.
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What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and support?
Customer Service:
Mostly, I would give 9/10. I did have one bad experience, so that leaves a bad impression.
Technical Support:It's generally good, although sometimes I see a lot of confusion about how to resolve issues.
How was the initial setup?
It was complex.
What about the implementation team?
It was setup by an outside vendor.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Don't use the Netezza adapter, as it's poor
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2025
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