"It provides a single source of truth for customer data."
"The product is extremely flexible."
"The data modeling is very good."
"The data quality is very good."
"This solution allows the user to have complete control, and is 100% customizable."
"The tool's UI is good and easy to understand."
"The most valuable features of TIBCO EBX are that is a complete tool and everything can be done inside, including data governance. We are able to model everything according to the needs of the company. If the company needs five people to agree to a change in data, they can do it with TIBCO EBX. They can model it with any particular rules. Additionally, there is dynamic data modeling, simple workflows using the GUI that comes from the server."
"It is a very stable solution...It is a scalable solution."
"There are a lot of possible use cases for this Master Data Management tool."
"OCH has adequate functionality and performance to serve a group customer master."
"The documentation needs improvement."
"In terms of improvements that this solution needs, it should support big data."
"We would like to see the community an documentation for this solution be developed. At present there is very little tutorial documentation available, and limited community support for issues with the product."
"The support isn't great and takes too long. And the pricing can be improved."
"TIBCO EBX could improve by making the building of rules less complex and the repository is not robust."
"The tool has to improve mapping and workflow. It should be made more robust."
"The product does not scale well horizontally. We find the scalability to be quite inferior to other options."
"The design should be easier and more visual."
Earn 20 points
Oracle Customer Hub is ranked 1st in Customer Data Integration while TIBCO EBX is ranked 3rd in Master Data Management (MDM) Software with 14 reviews. Oracle Customer Hub is rated 6.0, while TIBCO EBX is rated 8.2. The top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". On the other hand, the top reviewer of TIBCO EBX writes "Good workflow models and pull-down lists with very good data modeling". Oracle Customer Hub is most compared with , whereas TIBCO EBX is most compared with Informatica MDM, SAP Master Data Governance, Reltio Cloud, Stibo STEP MDM and Microsoft MDS.
We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
