We performed a comparison between Answerbase and Hornbill Systems Supportworks based on real PeerSpot user reviews.
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Answerbase is ranked 27th in Enterprise Content Management while Hornbill Systems Supportworks is ranked 39th in IT Service Management (ITSM). Answerbase is rated 0.0, while Hornbill Systems Supportworks is rated 7.0. On the other hand, the top reviewer of Hornbill Systems Supportworks writes "Excels in call logging and call flows but is limited in terms of scalability". Answerbase is most compared with , whereas Hornbill Systems Supportworks is most compared with ServiceNow.
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