ACT! vs Kustomer comparison

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Act! Logo
160 views|138 comparisons
Kustomer Logo
118 views|93 comparisons
Executive Summary

We performed a comparison between ACT! and Kustomer based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Ranking
46th
out of 169 in CRM
Views
160
Comparisons
138
Reviews
0
Average Words per Review
0
Rating
N/A
53rd
out of 169 in CRM
Views
118
Comparisons
93
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
768,740 professionals have used our research since 2012.
Comparisons
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Overview
Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind

Kustomer is a powerful Customer Experience platform focused on your customer. Our platform brings together everything you need to serve your customers better in one easy-to-use place. ... Conversations – The communications with customers via email, chat, txt, and soon social channels.

Sample Customers
American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books
Glovo, Nuts.com, ThirdLove, The Farmer’s Dog, HopSkipDrive, PieSync, UNTUCKit, Priority Bicycles, SmugMug, Away, Paddle, Bulletproof, Anomalie, ring, Glossier., BIRKENSTOCK
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
768,740 professionals have used our research since 2012.

ACT! is ranked 46th in CRM while Kustomer is ranked 53rd in CRM. ACT! is rated 0.0, while Kustomer is rated 0.0. On the other hand, ACT! is most compared with , whereas Kustomer is most compared with Zendesk.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.