This solution is used more for the analytics available on the platform.
The main use was for a COVID-19 White House initiative that was handled by the Vice President, Michael Pence.
It has been the platform for end to end data processing, manipulations, and reporting, greatly improved org's data reporting effort.
The solution offers very good end-to-end capabilities.
It works very seamlessly. Behind the scenes, the workflow is pretty decent.
The stability is good.
The product can scale.
Technical support is very good.
The workflow could be improved. Although it works rather seamlessly, the workflow too complicated sometimes. Maybe they can reduce the complexity of the workflow. It could be more modularized in the future.
The performance of the engine could be better.
I've been using the solution for three years or so.
The solution is pretty stable. There are no bugs or glitches. However, the performance could be a bit better.
The solution can scale well. If a company needs to expand, it can do so pretty easily.
The solution has pretty good technical support. They are helpful and responsive and we have been satisfied with their services so far.
As implementors, we can deploy the solution for our clients. We don't need the assistance of consultants.
We're implementors.
There are still place the solution can have room to improve, we've been mostly quite happy with it. I would rate the product at a nine out of ten.
I'd advise a company considering the solution gets a technical consultant for the platform. They also have sales training on their website. The modules range from simple to complex. You can do some pretty good self-training with your team if you need to.
