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Examples of the 102,000+ reviews on PeerSpot:

Sajith Eruvangai - PeerSpot reviewer
IT System Specialist - Operations & Infrastructure at a insurance company with 1,001-5,000 employees
Real User
Top 20
Jan 30, 2025
Provides monitoring and reporting with limited features and room for dashboard improvement
Pros and Cons
  • "It was easy to set up."
  • "It was easy to set up."
  • "The dashboard needs improvement."
  • "Very limited people are available with resource availability in this region, and they have limited knowledge."

What is our primary use case?

We have deployed Hitachi storage using PeerSpot to monitor and generate utilization reports.

What is most valuable?

Since we are limited users, it may not provide a comprehensive evaluation since we monitor only a limited area using this tool.

What needs improvement?

The dashboard needs improvement.

For how long have I used the solution?

I have used the solution for almost one year.

What do I think about the scalability of the solution?

I would rate scalability five out of ten. I did not use it extensively. I cannot evaluate all the components as we have a limited license, allowing us to test only a few areas. That is why I cannot rate areas with which I am not familiar. We monitor limited components with this tool and need licensing for integrating third-party components. Therefore, evaluating those areas is not possible.

How are customer service and support?

Very limited people are available with resource availability in this region, and they have limited knowledge.

Which solution did I use previously and why did I switch?

We are using HPE only for storage. For other components, we use their OEM-recommended tools and an analyzer tool.

How was the initial setup?

It was easy to set up. It was deployed by a business partner, and the installation was straightforward.

What about the implementation team?

I did have an implementation team.

What other advice do I have?

It is a recommended tool and a good solution for integrating various components for monitoring and reporting. 

I would rate it seven out of ten. It is one of the best tools available.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Bratislav Petkovic - PeerSpot reviewer
Team Lead for Core Infrastructure at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Jan 26, 2025
Performance monitoring impacts operations with fast storage setup
Pros and Cons
  • "Having eyes on performance for storage through the Analyzer is valuable for me."
  • "The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage."
  • "I do not have any notes for improvement."

What is our primary use case?

We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the head office and a second on the Doctor site. It collects information from the storage in the head office and data recovery at the Doctor site.

What is most valuable?

Having eyes on performance for storage through the Analyzer is valuable for me. The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage. The Analyzer and the Ops center provide a better solution. Before this, we used a CVP with slow performance. This solution works better than before.

The visualization vector in the last version is something we have. It is easy to work with and add the storage type. There is no difficulty in adding it.

What needs improvement?

I do not have any notes for improvement.

For how long have I used the solution?

We have been verifying this in the bank for two and a half years.

How are customer service and support?

We have technical support, however, we do not use it since we work with local partners. Sometimes, I open a ticket about an issue, however, I have no hard opinion about the support. I do not know if it is okay or not.

Which solution did I use previously and why did I switch?

I work with EMC and Dell storage.

How was the initial setup?

It takes about 15 minutes to add new storage.

What's my experience with pricing, setup cost, and licensing?

We received Ops common and the Analyzer when we bought Hitachi storage. I do not know the price for the analysis.

What other advice do I have?

I have worked here for more than two years, and I think they have used Hitachi for more than ten years. The monitoring program is good, not a management program. I saw Ops Center from Hitachi and thought it was very good. 

The overall product rating is eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.