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Jyothikumar C - PeerSpot reviewer
Senior Engineering Manager at Ninjacart
Real User
Top 5
Streamlined access management through integration and simplified setup
Pros and Cons
  • "Teleport has replaced earlier methods like a bastion server or a jump server, which required connecting to physical servers."
  • "I recommend it for its straightforward setup and strong security features."
  • "I cannot download or share session recordings directly with others, which would be useful for documentation or reviews."
  • "I cannot download or share session recordings directly with others, which would be useful for documentation or reviews."

What is our primary use case?

I use Teleport to replace the normal authentication mechanism as part of a zero-trust architecture. It is particularly useful because, in a remote environment, I cannot trust any devices. I can share access remotely with anyone via a browser for more secure tracking of data.

What is most valuable?

Teleport has replaced earlier methods like a bastion server or a jump server, which required connecting to physical servers. It integrates well with single sign-on (SSO) and Ansible Playbooks, allowing me to manage inventories easily. 

Teleport provides a straightforward setup process with a single command line, making it easier to manage the onboarding and offboarding of team members.

What needs improvement?

I cannot download or share session recordings directly with others, which would be useful for documentation or reviews. 

Additionally, while the backend worker can be upgraded, there is a limitation with scaling, as it supports only a single node even in Kubernetes.

For how long have I used the solution?

I have been using Teleport for two years.

What do I think about the stability of the solution?

Initially, there were stability issues when integrating with single sign-on and storing sessions. After resolving them, Teleport has been stable.

What do I think about the scalability of the solution?

Teleport supports only a single node in the Kubernetes environment, which limits its scalability. It is straightforward for single standalone components, however, the UI component cannot be upgraded directly.

Which solution did I use previously and why did I switch?

Previously, I used a jump server and accessed systems with an SSH key and a normal VM login. 

I switched to Teleport since colleagues and friends recommended it, highlighting its enterprise-level capabilities.

How was the initial setup?

The initial setup was straightforward due to my expertise in Linux, particularly Red Hat and Ubuntu operating systems. I found the setup to be very easy.

What was our ROI?

With Teleport, my time spent on onboarding and offboarding has reduced significantly. I no longer need to manually manage access, which saves time and effort.

Which other solutions did I evaluate?

Another option I considered was HashiCorp's Boundary, however, it had a complex setup that was difficult for beginners. Teleport's straightforward setup was more appealing.

What other advice do I have?

I rate Teleport nine out of ten. 

Security-wise, it is very secure and easy to use for remote access. I recommend it for its straightforward setup and strong security features.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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IAM Architecet at Ventia
Real User
Has supported identity management needs while offering reliable analytics and integration

What is our primary use case?

Clients may use Microsoft Entra ID Governance for various identity management tasks.

What is most valuable?

The features of this product stand out as the best, which make the solution effective.

Analytics can be useful for web applications and financial solutions.

Microsoft integration is quite good.

I utilize reporting and auditing capabilities, which are particularly useful.

What needs improvement?

In terms of integration, improvements could be made.

To enhance integration, they could provide out-of-box integration with HashiCorp. This out-of-box integration with HashiCorp or another product would be beneficial, as that's still evolving.

Integrations with out-of-the-box applications remain an area for improvement.

For how long have I used the solution?

I have been using it for one and a half years.

What do I think about the scalability of the solution?

For scalability, I would rate it nine out of ten.

How are customer service and support?

I rate technical support seven out of ten.

They don't have many resources, which is why I give it seven.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation process is easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is good, and I think the solution is affordable.

What other advice do I have?

I don't have experience working with SAP, SalePoint, or any other similar solutions.

I am currently working in the field of identity management and work with Microsoft Entra ID Governance as a consultant.

I am not a reseller or distributor.

The features of this product are excellent, though it's not as good as the market leaders.

The solution has excellent stability, which I would rate as nine out of ten.

Overall, I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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