The product is used in our company since we have implemented a proxy server for our organization from Hitachi. With Hitachi, my company has dealt with the planning, implementation, and migration of the products. The migration was done specifically from our company's site. Hitachi provided the planning and implementation plans, and the full implementation process was carried out with the help of Hitachi's partner.
The solution's most valuable feature is that it provides a secure gateway with SSL inspection. The tool also allows our company to control a user's internet access on a time-based or quota-based basis.
The complex setup phase is an area where improvements are needed.
I have been using Hitachi Virtual Storage Platform since 2016.
It is a scalable solution because our company initially implemented it for around 50,000 users, and now we plan to increase the number to around 200,000 users.
My company does plan to increase the use of the solution in the future.
The product's support might have some issues. Hitachi provides on-site support. My company deals with Hitachi's customer support and engineers, as these are the two types of people available for on-site support.
The product's initial setup phase is complex and complicated.
The solution can be deployed in six months because our company needs each and every implementation node and the report required for it. Implementing the tool takes around six months.
For the implementation process, my company first had to have a meeting with Hitachi, after which we were given a plan which was discussed in our organization's internal meeting. My company goes through the two or three types of installation proposals received from Hitachi, and then we finalize it so that the implementation process can be started. A person from Hitachi is physically available on-site during the implementation process.
The solution is deployed on an on-premises model. In 2016, when my company wanted to implement Forcepoint, we found that it was available only on the on-premises version and not in the cloud.
In our company, we only pay towards the licensing charges associated with Forcepoint, as Hitachi is considered to be a third-party product for us.
Speaking about how the tool streamlined our company's data access and storage processes, I would say that previously, we were using Microsoft Project. Hitachi later approached our company with a proxy solution consisting of software and hardware components, and after having a few meetings, Hitachi explained to us the features and benefits of a proxy solution. Hitachi then took the inputs from our managers and management while taking into consideration areas like how many users would be using it and what other existing solutions are used in the company, after which our company was provided with a proper plan for implementation. For implementation, two people from Hitachi's end were appointed at our location, and they worked with four people from our company.
The product's reliability has been crucial for our company's operations.
Hitachi has been really good since it provides proper documentation, which provides proper information about the solution. Hitachi's support team is also good.
The people provided by Hitachi for on-site support are very experienced and helpful since, knowledge-wise, they are the best.
The cost-effectiveness of the use of the tool in my company stems from the fact that even though there is another product in our company that we use with Hitachi Virtual Storage Platform when it comes to Hitachi, the support personnel has deep knowledge to solve any problem on-site.
I rate the tool an eight out of ten.
