What is our primary use case?
My main use case for Qualys VMDR is to manage and remediate vulnerabilities and prioritize it based on the criticality score.
I can give a quick, specific example of how I've managed and remediated vulnerabilities using Qualys VMDR: First of all, we use it to quickly detect critical vulnerabilities in the network environment, and apart from that, we are using it to apply patches directly through integrated patch management, which reduces exposure time and human efforts.
I don't have anything else to add about my main use case or how I use Qualys VMDR at the moment.
What is most valuable?
The best features Qualys VMDR offers include built-in threat intelligence for prioritizing high-risk vulnerabilities and integrated patch management to remediate a vulnerability, providing coverage on the network level and on the OS level as well.
Qualys VMDR has positively impacted my organization by reducing vulnerability exposure time through faster detection and patching, and it has improved compliance reporting with accurate and up-to-date data. It also lowered manual effort for the security team by automating workflow.
One specific outcome I can share is that it has decreased by 30%.
What needs improvement?
One area where Qualys VMDR can be improved is the missing feature for deploying agents for over 1,000 assets, as we need to do it manually. Qualys doesn't have its own tool to deploy the agents all at once, so we need to use third-party tools such as BigFix or something else to deploy the agents, which is my main concern and should be fixed by the Qualys team.
That is the main thing I would like to see changed, and apart from that, everything is good.
For how long have I used the solution?
I have been using Qualys VMDR for the past one year.
What was my experience with deployment of the solution?
We directly purchased Qualys VMDR from Qualys, not through the AWS Marketplace.
What do I think about the stability of the solution?
Sometimes we are facing downtime, but it is very rare, occurring once in a blue moon.
Qualys VMDR is stable.
What do I think about the scalability of the solution?
Qualys VMDR's scalability is good, and the customer support is good, but sometimes the customer support occasionally delays in response more than expected.
How are customer service and support?
Qualys VMDR's scalability is good, and the customer support is good, but sometimes the customer support occasionally delays in response more than expected. I would rate the customer support an eight.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We didn't use any solution before Qualys.
How was the initial setup?
My experience with pricing, setup cost, and licensing shows that we can consider both time and money saved.
The detail I can share is that it is around 30 to 40%.
What was our ROI?
One specific outcome or metric I can share is that it has decreased by 30%.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing shows that we can consider both time and money saved.
Which other solutions did I evaluate?
Before choosing Qualys VMDR, we didn't evaluate any other options.
What other advice do I have?
I would advise others looking into using Qualys VMDR to make sure that Qualys is compatible with your network, and please ensure that all the configurations are in place before proceeding.
I wasn't offered any gift card or incentive for this review.
On a scale of 1-10, I rate Qualys VMDR a 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
