My main use cases for Qualys VMDR are for server vulnerability and missing patches.
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My main use cases for Qualys VMDR are for server vulnerability and missing patches.
The most helpful and useful features of Qualys VMDR are its user-friendly design.
Qualys VMDR is easy to understand and provides detailed reports.
It impacts my workflow overall, with the patch management features as it has the missing patches listed in detail, making it easier to get a comprehensive report and providing some dashboards that offer visual representation.
There were some issues later with Qualys VMDR regarding security, specifically with numerous false positive reports.
It doesn't take much time to deploy Qualys VMDR. There is a process mentioned already on the website about how to proceed with the installation, so we followed that process.
I am satisfied with the support of Qualys VMDR as they are supportive. However, there are sometimes issues where we cannot talk to customer support directly, and we have to raise tickets, which sometimes takes a lot of time to resolve issues because it goes through their own phase. We cannot change the SLA or the priority of the tickets, so that is an issue.
Positive
Our organization changed to something else due to a higher management decision, and that might be the reason for the change regarding the pricing.
We are not using any AI features with Qualys VMDR.
Overall, I would rate Qualys VMDR as good, giving it an eight.
We use Qualys VMDR for daily vulnerability management, scanning vulnerabilities, identifying vulnerabilities, reporting, creating dashboards, and the whole vulnerability management process. We also use it for patch management.
What I find valuable about Qualys VMDR is the capability of the tool and its user-friendliness. It is easy to use and provides accurate results, which is exactly what we are looking for. The prioritization of vulnerabilities has improved our remediation efforts by around thirty to thirty-five percent. The tool's integration between Patch Management and other Qualys products is also indispensable.
They can tweak their UI since the new version seems a bit jumbled up, and the old UI was more user-friendly.
I have been using Qualys VMDR for three years.
We find Qualys VMDR quite stable and have not faced any performance issues with it.
I believe the solution is scalable.
We usually get on calls with tech support, and they are very helpful. I would rate the technical support a nine out of ten.
Positive
We worked with Nessus and Rapid7 before switching to Qualys VMDR. Qualys offers better pricing and more features compared to other tools. We did not find anything particularly missing from previous tools.
The setup is straightforward and easy. We deployed scanners and agents on all our devices, configured the network, whitelisted policy scanners, and public URLs. Testing was conducted before deploying, and it went smoothly.
We had a team of five to six people involved in the deployment aspect due to the large number of assets.
Qualys VMDR helps us be compliant, and vulnerability management is a crucial part of maintaining our organization's security, significantly contributing to ROI.
Qualys offers better pricing and is feature-packed compared to other tools.
We evaluated Nessus and Rapid7 before choosing Qualys VMDR.
I would recommend getting both VMDR and the Cloud Agent to ensure comprehensive asset coverage. Understanding the network architecture is crucial to ensure no segments are missed under Qualys. Overall, I rate Qualys a nine out of ten.