Compare Checkmarx vs Trustwave

Checkmarx

Based on 96 reviews.

Trustwave

Based on 16 reviews.

Latest Research

Buyer's Guide

Checkmarx One vs. SonarQube Server (formerly SonarQube)

July 2025

SonarQube Server (formerly SonarQube) vs. Checkmarx One

Updated: July 2025

Buyer's Guide

Checkmarx One vs. Checkmarx SAST

July 2025

Checkmarx One vs. Checkmarx SAST

Updated: July 2025

Sample Customers

Checkmarx One

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

Popular Solutions

Checkmarx One

9 reviews

Checkmarx Software Composition Analysis

6 reviews

Codebashing

2 reviews

Trustwave DbProtect

0 reviews

Trustwave App Scanner [EOL]

0 reviews

Trustwave Secure Email Gateway

2 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

10%

Government

Computer Software Company

17%

Financial Services Firm

Government

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Syed Hasan
Specialist Leader at Deloitte
I am a partner of the vendor, and I can say that one of the clients with whom I am working has bought the licenses...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at Wiley
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
Read full review of Checkmarx Software Composition Analysis »
AnanyaRoy
Risk Analyst at Deloitte
The solution mainly aims to identify false positives or flag any medium to high-risk outcomes, meaning it is mainly...
Read full review of Codebashing »
Anonymous User
IT Transformation Project Manager at a financial services firm
We integrated Checkmarx with our pipelines in Jenkins. We had it fully automated for static security scanning to...
Read full review of Checkmarx SAST »

Review 1 of 4

Marcelo Raza
Cyber Security Architect at Oakmount
In my company, there is a need to protect some reports, especially some little reports about some test databases,...
Read full review of Trustwave DbProtect »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Project Manager at a construction company
We use WebMarshal primarily for web securities.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
IT Security & Compliance Administrator at ITCBD
Log collection, and correlation engine usage.
Read full review of Trustwave SIEM [EOL] »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe

Read full review of Trustwave Secure Web Gateway [EOL] »

Review 1 of 5

Customer Service

Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at Wiley
Their support is really good. I had a good interaction, and they provided solutions for issues encountered during the...
Read full review of Checkmarx Software Composition Analysis »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
It doesn't need any technical support, but when you open a ticket, you get a response on the same day. Sometimes, you...
Read full review of Checkmarx Software Composition Analysis »
Evgen Gulak
Head of IT Security Department at a energy/utilities company
The support could improve, it takes a long time for a response. The service we received was poor.
Read full review of Checkmarx One »
ScottDenton
Senior regional manager at AppDome
They have a customer success team and a customer success manager, and that's the liaison between the Development...
Read full review of Checkmarx One »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
The customer service and support should be quicker from my point of view. I would rate them eight out of ten.
Read full review of Checkmarx One »
Rohit Kesharwani
Manager, Engineering at 7-Eleven
The solution’s technical support is good and responsive.
Read full review of Checkmarx One »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
Technical support is rated as an eight. There is room for improvement.
Read full review of Checkmarx SAST »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Anonymous User
CEO at a tech services company
We have not needed to contact technical support for this solution because everything is clear. We have dealt with the...
Read full review of Codebashing »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
Technical support for this solution is very effective. Each time we have had questions, the answers they provided...
Read full review of Checkmarx One »
Anonymous User
General Manager at a consultancy
We have contacted technical support a couple of times and the issues were addressed in a timely manner.
Read full review of Checkmarx One »
Anonymous User
Director and Co-Founder at a tech services company
Their support is good. It has a good webpage with a lot of details.
Read full review of Checkmarx One »
Anonymous User
Security at a tech services company
We are just users of this solution. There is another team that interacts with them. They get technical support from...
Read full review of Checkmarx One »
Anonymous User
Security test engineer at a tech vendor
I would give technical support a rating of 8/10.
Read full review of Checkmarx One »
Yafes Duygulutuna
Sr. Security Engineer at SugarCRM
I would give technical support a rating of 9/10.
Read full review of Checkmarx One »
FernandoCarlos
Project Manager at Selfemployeed
The technical support from the vendor is generally good, rated at about 8.5 out of ten. Checkmarx utilizes partners...
Read full review of Checkmarx One »
Anonymous User
CEO at a tech services company
They have a great support team, and they can help you tune a solution. For our country, it is very important that...
Read full review of Checkmarx One »
Anonymous User
Cybersecurity at a transportation company
They were pretty good. I would rate them a four out of five, but I was using their salespeople. It wasn't their...
Read full review of Checkmarx One »
Don Robbins
Software Configuration Manager at a tech vendor
The customer service on the phone so far with Checkmarx has been good. We've had more issues with other projects that...
Read full review of Checkmarx One »
Anonymous User
Responsable du Pôle Sécurité des Applications at a tech company
Professional service is really good. Support is too formal. Quickly answering it is not supported instead of...
Read full review of Checkmarx One »
Robert V. Jones
Founder at a tech company
The technical support is high quality. The support team is well versed in how best to configure, implement and...
Read full review of Checkmarx One »
Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
Read full review of Checkmarx One »
Anonymous User
SRE Vice Group Manager at a tech services company
There is very good technical support. We have the support of two onsite engineers.
Read full review of Checkmarx One »
Bus432Anly
Business Analyst at a tech services company
I have not needed the use of technical support.
Read full review of Checkmarx One »
Milind Dharmadhikari
Practice Head - IT Risk & Security Management Services at Suma Soft Private Limited
We have found the technical support to be good. Whenever anyone has an issue, we write directly to Checkmarx.com and...
Read full review of Checkmarx One »
Anonymous User
Frontend Developer at a tech services company
We don't directly work with the technical support team of Checkmarx Software Composition Analysis, because we have a...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
I reached out to the integrator when I needed help, and he provided excellent support. He was customer-friendly,...
Read full review of Checkmarx Software Composition Analysis »
Dmitriy Savin
VP Software Developer/Architect at a financial services firm
The customer service and support were good.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Senior Manager at a manufacturing company
We don't directly deal with the Checkmarx technical team. There is a support group available for that, and they work...
Read full review of Checkmarx One »

Review 1 of 30

Marcelo Raza
Cyber Security Architect at Oakmount
The solution's technical support is provided to us from Chicago by an analyst who also provides support to many in...
Read full review of Trustwave DbProtect »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
Support is not so good, honestly. The response time could be faster.
Read full review of Trustwave Secure Email Gateway »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »

Review 1 of 14

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.