senior site reliability engineer at a tech vendor with 5,001-10,000 employees
Real User
Top 5
A useful product to monitor and collect logs that need to improve its licensing part
Pros and Cons
  • "I have experienced a return on investment from the use of the solution."
  • "The main issue related to Elastic Stack is in the area of its licensing."

What is our primary use case?

I use the solution to monitor and collect logs.

How has it helped my organization?


What is most valuable?

The most valuable features of the solution are automatic analysis, anomaly detection, and new features.

What needs improvement?

The main issue related to Elastic Stack is in the area of its licensing. The licenses of the product have changed, and the community-driven open-source fork of Elasticsearch has created a lot of issues in terms of compatibility between the products, which is not nice. The aforementioned areas are to be considered for improvement in the product.

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For how long have I used the solution?

I have been using Elastic Stack for seven to ten years. I am a customer of the product.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a six to seven out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

Around 30 people in my company use the solution.

The solution is used daily in our company.

How are customer service and support?

I have faced some issues with the technical support team of the product since some of the issues for which tickets were raised in the past were never resolved.

I rate the technical support a five out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In the past, I have used log aggregation tools like Snare Central. I started to use Elastic Stack since it provides a single place to consolidate all of the logs. The tool allows quick digging inside the logs, looking for a part or specific events, and generating reports.

How was the initial setup?

I rate the initial setup phase a seven or eight on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process.

The solution is deployed on the cloud services offered by AWS and on an on-premises model.

The solution can be deployed and configured in a couple of weeks.

What about the implementation team?

Our company's in-house team, consisting of me alone, completed the deployment process.

What was our ROI?

I have experienced a return on investment from the use of the solution.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

All of the team members who work with me in the company participate in the maintenance process of the product.

I rate the overall tool a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Haad Fida - PeerSpot reviewer
Software Engineer at 7Vals
Real User
Top 5
A quick solution with great technical support
Pros and Cons
  • "I think the ecosystem is well supported, and for logs, it was faster compared to our previous previous log management."
  • "Elastic Stack should work on their dashboards and integration process."

What is our primary use case?

The solution is being used for indexing. 

What is most valuable?

I think the ecosystem is well supported, and for logs, it was faster compared to our previous previous log management.

What needs improvement?

Elastic Stack should work on their dashboards and integration process. 

For how long have I used the solution?

I have been using Elastic Stack for three years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

The technical support team is good. In November, we were talking with them and they responded quickly.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. One person is enough to maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. 

What other advice do I have?

I think they need to evaluate their use cases and see the pros and cons of the solution. If they fit, they should schedule a meeting with them. I rate the overall solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Security Consultant at ITSEC Asia
Real User
Top 5
Enables you to aggregate logs from all your systems and applications, analyze these logs, and create visualizations for application and infrastructure monitoring
Pros and Cons
  • "Prior to the latest updates, data lake management was a standout feature. The hybrid capability for on-premise and cloud integration was also crucial. Now, with Elastic Defense, the agent simplifies security monitoring, making it a key asset."
  • "It lacks a clear NDR (Network Detection and Response) feature. If Elastic could enhance this aspect, it would significantly boost its capabilities."

What is our primary use case?

Most users leverage Elastic for SIEM and SOC. It's also beneficial for integration with other solutions like CloudStrike and Endpoint Security. Elastic is especially useful for managing data lakes and enhancing security.

What is most valuable?

Prior to the latest updates, data lake management was a standout feature. The hybrid capability for on-premise and cloud integration was also crucial. Now, with Elastic Defense, the agent simplifies security monitoring, making it a key asset.

What needs improvement?

It lacks a clear NDR (Network Detection and Response) feature. If Elastic could enhance this aspect, it would significantly boost its capabilities.

For how long have I used the solution?

I have been working with Elastic Stack for six months. 

What do I think about the stability of the solution?

It is quite stable and I would rate it 8 out of 10. 

What do I think about the scalability of the solution?

It is scalable and I would rate it 9 out of 10. 

How are customer service and support?

Direct support is good but I often get quicker help from the community.

How would you rate customer service and support?

Neutral

How was the initial setup?

The installation is straightforward, but configuring the buffer can be complex. With recent AI assistance, it has become easier. I'd rate it around 7.

What's my experience with pricing, setup cost, and licensing?

It depends on the specifics, but generally, Elastic is economical for certain use cases.

What other advice do I have?

I would rate it 8 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Updated: May 2024
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Log Management
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