We performed a comparison between Altaro VM Backup for MSPs and BDRSuite based on real PeerSpot user reviews.
Find out what your peers are saying about N-able, MSP360, Vembu Technologies and others in MSP Backup."Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."
"The product is very reliable and works well out of the box; many of our customers are buying it."
"The most valuable feature is its ability to copy quickly. We have about 12 terabytes, and trying to copy that volume size through the file structure would take a week. BDRSuite has a different approach to copying and is much faster."
"The most valuable feature is the Hyper-V backup - it's just one click. I don't have to worry about it."
"I am able to run Vembu on Windows NAS, which is beneficial. It does install on a Windows-based NAS. You can have the server running from the location where you are storing backups. You don't need a separate server for it in this case."
"I enjoy the ease of the UI and how simple it is to use compared to other products."
"Moving to cloud backups eliminated the need for clients to change USB drives or worry about drives being stored offsite."
"The most useful feature is that you can back up the virtual machines in different ways. You can back up from a vhost, and you can also back up from a Windows server. It doesn't matter what type of infrastructure or hypervisor is there. It's very flexible, which is its most useful feature for us."
"Backup of the VMware server is the most valuable feature."
"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."
"The reports are at a basic level and there is room for improvement there. It only has historical reports and VM backup job-level reports."
"I have seen that the BDRSuite user interface can be less intuitive and more challenging to navigate compared to other similar products."
"Scheduling backups is challenging due to the poor quality of the UI."
"The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour. Other than that, I'm pretty good with BDRSuite."
"The support is a bit slow in resolving an issue. It takes a long time to recover."
"It would be a great improvement if they can give a console to control the systems. All other vendors let you simply log in to the cloud console and control everything from there, but for Vembu, whether you choose Vembu Cloud Backup or Vembu Disaster Recovery, you still need to install the Vembu software on your on-premise system and configure it from there. It would be great if I can get a cloud console to manage the systems."
"It is very easy, unless you know exactly what you're doing, to corrupt the virtual machines and they get locked up. Just brief detail: When you are creating a system, if you don't have absolutely every other little background processes in place, it creates Snapshots of the virtual machines. Once it does that, it then won't be able to have a backup. From that point on you have to destroy the virtual machine, which is completely counterproductive on a large system. There is a fundamental flaw in the setup that can be very dangerous, potentially."
"I would like to have a different set of products instead of having a single software which does everything."
Altaro VM Backup for MSPs is ranked 6th in MSP Backup with 1 review while BDRSuite is ranked 3rd in MSP Backup with 62 reviews. Altaro VM Backup for MSPs is rated 9.0, while BDRSuite is rated 8.2. The top reviewer of Altaro VM Backup for MSPs writes "An incredibly stable product with a great user interface". On the other hand, the top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". Altaro VM Backup for MSPs is most compared with Arcserve UDP and N-able Cove Data Protection, whereas BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup.
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