What is our primary use case?
My main use case for Check Point Security Management is to troubleshoot or add policy, depending on the situation. It could be both, but mainly troubleshooting. We go and take care of the customer's management and resolve issues, create new configurations, and such.
What is most valuable?
I find very useful the central view offered by Check Point Security Management, as you're able to have all your gateways and policy and different policy packages. The maintenance and addition of new policy is fairly easy. The GUI is also very simple and user-friendly.
The logging feature in Check Point Security Management is effective because the view is one single view and you can have multiple log servers to retrieve the logs from.
What needs improvement?
The needed improvements in Check Point Security Management depend very much on the customer's infrastructure. For example, an appliance has an easier time than someone with VMs. With VMs, there can be multiple issues related to performance.
For how long have I used the solution?
I have been working in my current field for around two years.
What was my experience with deployment of the solution?
Since I mainly work on other customers, Check Point Security Management does not much affect my scenario positively, so I cannot provide specific information about deployment issues.
What do I think about the stability of the solution?
Check Point Security Management has experienced some reliability issues, but it depends on VM, appliance, and any other implementation.
What do I think about the scalability of the solution?
The scalability of Check Point Security Management for a VM depends because you can only enlarge the disk size once and then you probably have to remake it. Also, when you upgrade multiple times, you leave many files that are useless. They are dated, so it's always better to create a new machine every few versions, for example, three or four major versions.
How are customer service and support?
I reach out for help multiple times with Check Point Security Management because many issues are related to the hotfix and known issues or new issues, which we have to work with R&D. The customer support quality varies significantly depending on who you get, what you get, and what the issue is.
I would rate the customer support of Check Point Security Management around a six because recently there's been a decrease in quality.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I am not sure if I previously used a different solution before Check Point Security Management.
How was the initial setup?
I am not aware of the specifics regarding pricing, setup cost, and licensing for Check Point Security Management, but as far as I know, licensing is quite expensive.
What about the implementation team?
My company is not a customer for Check Point Security Management specifically, but we are a partner.
What was our ROI?
I am not sure if I have seen a return on investment with Check Point Security Management.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the specifics regarding pricing, setup cost, and licensing for Check Point Security Management, but as far as I know, licensing is quite expensive.
Which other solutions did I evaluate?
I evaluated other options before choosing Check Point Security Management, specifically the Panorama equivalent from Palo Alto Networks.
What other advice do I have?
The challenging part I have experienced with Check Point Security Management has been related to the central licensing. We had some issues where the license got duplicated and it's been a year going around and trying to clean it, but it also made me able to learn multiple things, which included CME and the VSec licensing.
If you have VSec licensing and you add a license that's central, you're going to be able to see it inside the CPMELG file as a VSec common.
I would advise others looking into using Check Point Security Management to put their hands on it. It's easier to learn that way. It's really something you can study, but you're going to be able to know it better when you work on the management itself. At first, people are going to make policy, which is fine. It's the beginning of the CCSA certification. That's the first step.
I was offered a gift card or incentive for this review.
On a scale of 1-10, I rate Check Point Security Management a 7.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner