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Scott Margolis - PeerSpot reviewer
Managing Director, Data Governance & Compliance at Ernst & Young
Real User
Top 5Leaderboard
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Good cloud-based solution requiring improvement in terms of integration
Pros and Cons
  • "One valuable aspect of the solution is its cloud-based nature. Users can just pay the fees and get started instantly."
  • "The tool is an amalgam. It's a collection of loosely integrated pieces and parts that don't work well together. There is room for improvement there. My team reached out to the support team, and their experience was not satisfactory."

What is our primary use case?

I've implemented the solution for two clients. One implementation was for risk identification and inventory, while the other was focused on data subject rights for development.


What is most valuable?

One valuable aspect of the solution is its cloud-based nature. Users can just pay the fees and get started instantly.


What needs improvement?

The tool is an amalgam. It's a collection of loosely integrated pieces and parts that don't work well together. There is room for improvement there.


For how long have I used the solution?

I've been using the solution for a year and a half.


How are customer service and support?

My team reached out to the support team, and their experience was not satisfactory.


What's my experience with pricing, setup cost, and licensing?

The solution is a low-cost option.

What other advice do I have?

I would recommend evaluating your specific needs and existing tools. If your organization already has ServiceNow, Archer, SAP, or similar integrated solutions, it might be worth considering those options as they are already integrated. While OneTrust DataGovernance could be a low-cost option, it's an amalgamation and not integration. It’s important to align your choice with your long-term data. Overall, I rate the solution a solid five out of ten with ten being the highest.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
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FC
Regional Security Officer at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
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Provides visibility and helps manage data usage and cookie preferences
Pros and Cons
  • "The tool gives us the ability to trace the path of an incident."
  • "Deployment is a big issue."

What is our primary use case?

We use the solution to manage data usage and cookie preferences on any of our company’s websites.

How has it helped my organization?

The product provides visibility across the scope of companies we have.

What is most valuable?

The tool gives us the ability to trace the path of an incident. It helps us find the issue's origin and the risks involved.

What needs improvement?

Deployment is a big issue.

For how long have I used the solution?

I have been using the solution for around six months. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten.

How was the initial setup?

The initial setup is quite complicated. I do not know whether it’s because of the complexity of our organization. The product is deployed on the cloud.

What was our ROI?

I see a return on investment in the product.

What's my experience with pricing, setup cost, and licensing?

The product is worth every penny.

What other advice do I have?

People who want to use the solution must ensure that all the teams and stakeholders are trained before using it. Overall, I rate the tool a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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