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I've primarily worked with CCH Tagetik as a consultant, handling implementations and not providing day-to-day user support. I initially appreciated the unified platform, the Ownership Structure Register, which benefits certain entities. The workflow feature is great, but it can become overly detailed and lacks clear guidance on design. The solution is good in terms of storage.
The tool's major drawback is the ETL process, which is not up to par with other solutions.
CCH Tagetik is quite stable. You need to be careful with the data volume. It is strong but an old product.
The tool's support is complex. While support from Italy is generally considered good, waiting for support during Central Europe time can be cumbersome. They only have a strong Italian support team and don't have one in the North American region.
Neutral
The tool's deployment is complex.
I rate the product a five out of ten.
We have been working on designing and implementing a financial planning and data integration solution, similar to CCH Tagetik, for our clients. We have a diverse client base and each client has unique forecasting and budgeting needs, so the solution needs to be flexible and adaptable to accommodate different requirements. To successfully complete our project, we want to ensure that the solution aligns closely with the requirements gathered from the clients. As we also work on complex calculations and reporting, it's important to ensure that the solution is user-friendly and that clients can easily access the insights they need to make informed financial decisions.
I appreciate its user-friendliness, especially for business users who may not be very tech-savvy. In many organizations, there's a mix of IT professionals and business users with varying levels of technical expertise. One of the strengths of the solution includes a feature similar to SmartView, is that it allows users to work with Excel. Since Excel is a widely familiar tool, it reduces the learning curve and makes it more accessible to a broader audience within the organization. The workflow feature within the solution is particularly valuable. It simplifies complex processes into a step-by-step sequence, making it easy for users to follow along.
There is room for improvement, especially on the settings side of the solution. Complex calculations can sometimes be challenging to manage, especially if you didn't originally build them and they involve various components. In such cases, understanding how to modify these calculations can be a daunting task. While features like the workflow are relatively straightforward and user-friendly, there are instances where certain aspects of the system can be intricate and not easily adjustable.
I have been working with it for three years.
The stability is good but sometimes as with each tool, there are some bugs, I would rate it seven out of ten.
It offers good scalability features. I would rate it eight out of ten.
The customer service is good, but once we had a significant impact on the business, and it took one week to resolve it.
I used to work with Oracle TBE, but I prefer CCH Tagetik. Its workflow feature makes it easier to communicate and understand the processes. It's simpler to explain to clients and business users.
From a technical perspective, the complexity lies more on the organizational side. In terms of the tool itself, it's not difficult to use. For instance, loading dimensions is relatively straightforward. Creating processes is also manageable. The real difficulty arises when it comes to figuring out how to configure these processes effectively.
It typically takes at least a year, but the duration can vary based on the specific project. The projects I've been involved in weren't for large corporations, but they also weren't small. They usually took around a year because there was a significant amount of work required to meet their specific needs.
It is a very good tool with an extensive range of integrations available. They established connections with prominent ERPs like SAP. They recently introduced integrations with ESG tools like Anaplan, and even integrated with Power BI, which is a valuable addition. This is particularly beneficial because, initially, financial reports often lack visual appeal but having these connections allows for enhanced visual representation and better aesthetics. I would rate it eight out of ten.
