Share your experience using Tenable OT Security

Our clients use the solution for identifying attacks in the OT environment.

Most solutions in the market offer similar features. The product’s price is its most valuable feature.

The solution should provide more features to prevent attacks. Currently, it only provides detection features. There is no prevention at all. Other solutions are providing such features.

I have been using the solution for two years.

I rate the tool’s stability an eight out of ten.

The tool doesn’t have much scalability. It’s the same system. It’s not an issue. Our clients are SMBs and enterprises.

I use Trend Micro and Kaspersky to prevent threats.

The initial setup was not straightforward. I rate the ease of setup a six out of ten. The tool is deployed on-premises and connected to the OT network. The deployment takes a few days. Reducing the false positives may take two weeks.

The list price is expensive, but we get good discounts.

I am a consultant. People wanting to use the product must check it before they buy. Overall, I rate the solution an eight out of ten.

It's for securing the vulnerability of the OT solutions they are using. We mitigate those through patch management activities and find vulnerabilities easily with this security solution.

It is very difficult for me to pitch it because it's in the maturing stage right now with the security.

Tenable OT product is good, but OT security itself is still maturing. We are taking help from IoT, OT, and information security to improve our OT security posture.

I have been using this solution for two years. 

There were some downtimes, but overall, it is a stable solution.

These are medium and enterprise solutions because small businesses will not be going for OT Security right away. They don't have information security itself yet, so we are just maturing them for the medium level now.

So, we have medium and enterprise clients.

The customer service and support are nice. Sometimes, there are lags but overall it was okay.

Positive

Our customers did some research, and even I sold all the solutions to them. It's a one-stop shop. But still, we put it to the client that these are the solutions, and you take your chance. 

So we still recommend it as a consultant, that hese solutions are available, and you can go ahead with whatever you want. But the customers mostly trust Tenable.  

The initial setup was good; 60% was very nicely done, and 40% was complex.

I would rate my experience with the initial setup a six out of ten, where one is easy, and ten is difficult. 

For one client, we deployed it on-premise, and for another client, we are in the discussion stage to get it on the cloud.

The deployment takes around two days. A technical person was doing the activity with the client directly at night.

The pricing is average. It is a large enterprise client that can afford it right now.

I would suggest before implementing it, do your research. Before opting for OT Security, how the infrastructure and the information system security are strong enough? 

And after that, go for OT Security part of it because all are linked. And the information security is the basic part of it. If that is not properly implemented, then OT Security implementation and management will be a difficult task for them.

Overall, I would rate Tenable OT Security a seven out of ten.