With Binary Defense MDR we check and handle security issues, closing ones that are okay and acting fast on potential problems. It is all about keeping things safe and responding quickly to any cyber threats.
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With Binary Defense MDR we check and handle security issues, closing ones that are okay and acting fast on potential problems. It is all about keeping things safe and responding quickly to any cyber threats.
The alerts from using Binary Defense have been a significant benefit. They help us identify potential problems, prompting further research to determine if there is a cybersecurity incident.
Binary Defense has helped reduce security alerts by providing weekly recommendations on actions we can take to decrease them. It has significantly strengthened our security posture.
It has reduced our IT team's workload by handling entry-level tickets, requiring less research from our side.
The most valuable feature is reviewing tickets and the notes added by technicians. It helps us decide whether to close a ticket or if more research is needed. It is a straightforward way to understand and take action on what happened.
We are very satisfied with Binary Defense's XDR strategy for end-to-end infrastructure security.
The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.
I have been using Binary Defense MDR for a year.
We have not had any stability issues with the solution.
The support is very timely and accurate. I would rate the support as a nine out of ten.
The response times from Binary Defense have been in line with the agreed-upon statement of work. They have consistently followed through on the features and promises outlined in their quotes and statements of work.
We are pleased with our overall partnership with Binary Defense and hope to see the relationship continue to grow.
A good enterprise MDR provider, like Binary Defense, should feel like an extension of your team. Their approach makes it seamless and ensures the client feels supported, which might not be the case with other providers.
Positive
We were using Tech Mahindra as our third-party SOC before Binary Defense. We decided to switch because we moved from QRadar to Sentinel, and Binary Defense was a better fit for that transition.
The initial setup was quite straightforward. We worked with Binary Defense for the initial setup and implementation of the system. There is some maintenance required after the deployment. Ongoing updates to data collectors are needed to stay current with software versions and patches.
Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution based on your specific needs. They can work with you to customize the MDR solution, potentially saving you money on features you may not need. They are customer-friendly and flexible in that sense.
I would advise new users to research at least three vendors to ensure they find the best fit. While Binary Defense works well for us, it might not be the ideal choice for everyone. We are satisfied with it, but it is crucial to compare it with at least two other options before making a decision.
I find Binary Defense to be less customizable. While they are flexible if we need changes, the current product we use doesn't offer much room for customization.
Binary Defense doesn't currently integrate with other tools, but they are working on it. While it is not a problem now, the fact that they are actively addressing it is reassuring.
Overall, I would rate Binary Defense MDR as a nine out of ten.
We rely on Binary Defense MDR to protect our servers and employee computers from malware. It keeps a constant watch and lets us know quickly if there is any suspicious activity.
I like Binary Defense MDR's customizability. They have been great with technical support, customer service, and our account managers. Always happy with their overall support.
Using Binary Defense has brought our organization more peace of mind and excellent security.
Fortunately, we haven't faced major cybersecurity issues, but I trust that if we did, Binary Defense would catch them before things got out of hand. It has significantly improved our security posture compared to before we had them and it has greatly reduced my IT team's workload.
It also saves me time, at least an hour a day or more.
I love our partnership with Binary Defense. Bringing it to the board has made my life much easier and provides me with significant peace of mind. If you don't see your enterprise MDR provider as an extension of your team, you probably have a strong team. However, Binary Defense is so focused on security that they are top-notch in our view. They are a trusted partner for us.
The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7. As a one-man IT security team, I can't handle it all alone. Knowing we have a solid product and a reliable partner watching over everything allows me to sleep soundly at night.
In terms of improvement, Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.
I have been using Binary Defense MDR for almost four years.
I haven't experienced any issues with stability. There is no lagging, crashing, or downtime. Everything runs smoothly.
It is highly scalable.
The technical support is very quick and helpful. I would rate them as a nine out of ten.
Positive
Before Binary Defense, we used Webroot antivirus. We switched because Webroot missed a serious security incident. After a demo and comparing it with other options, I found Binary Defense to be the best all-around solution.
The initial setup was straightforward and it took about a week to deploy the solution. I worked with the Binary Defense team for guidance, but I handled the actual implementation myself. It was straightforward, and I had helpful interactions, including discussions with their head of software development.
Binary Defense's pricing and licensing are standard compared to others offering similar products. I would say it is worth the cost because it significantly improves your security and can save you more in the long run by preventing major cybersecurity incidents.
Binary Defense hasn't necessarily reduced the number of security alerts, but the fact that they handle it means I don't have to sift through them. Most of the time, they spot serious issues, saving me a lot of time and providing a sense of security. It has been great. I would say Binary Defense is at the top in terms of response times. As soon as something happens, I'm hearing about it.
My advice to others is that if you choose Binary Defense, you will be in good hands. They are thorough, attentive, and always ready to help. Overall, I would rate Binary Defense MDR as a nine out of ten.
