What is our primary use case?
The solution is a little bit complex because it has a lot of filters, and it needs to be tuned properly. ESET Inspect offers a learning mode. It takes some amount of learning to be able to work with ESET Inspect. I have to work it out in combination with Microsoft Sentinel and with connectors when it comes to ESET Inspect.
What is most valuable?
The most valuable features of the solution stem from the fact that you can manage and react to vulnerabilities and attacks on all the workstations or laptops. You can put certain workstations and isolation. With ESET PROTECT, you see only one machine that is protected, but with ESET Inspect, you see all the machines that are protected in an environment.
What needs improvement?
The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement.
For how long have I used the solution?
I have been using ESET Inspect for four or five weeks. I use the solution's latest version.
What do I think about the stability of the solution?
It is a stable solution. The only thing you have to do is to tune the product.
What do I think about the scalability of the solution?
Scalability-wise, it is a very good solution.
Our company's clients use ESET Inspect as the same set that uses ESET PROTECT, which comes to around 200 users.
There are plans to increase the use of the solution in the company since, in the beginning, we had 160 licenses, and now we have 230 licenses.
How was the initial setup?
The product's deployment phase is easy, but the tuning part is complicated.
With the need for security, I think two hours a day to deploy not only ESET Inspect but also Microsoft Sentinel to make combinations for our projects.
I am the only technical person in my company who takes care of the product's deployment and maintenance.
What about the implementation team?
The product's installation phase was carried out with the help of a consultant.
What was our ROI?
With the product, we can quickly react to attacks.
What's my experience with pricing, setup cost, and licensing?
ESET Protect now offers a range of products for endpoint protection and Office 365. With cloud solutions like OneDrive and SharePoint, you have more things in your enterprise applications, and it should be good when ESET can manage such products, too.
There is a need to pay for the licensing costs of the solution, and I feel it is a very expensive product.
What other advice do I have?
I recommend the solution to those who plan to use it since, from the beginning, we have been using ESET Inspect in our company, initially on an on-premises model and then on the cloud. My company also uses ESET Two-Factor Authentication Security, and I hope that the solution gets deployed on the cloud next year.
It is a reliable tool to get a lot of information about attacks, but you have to use it with other tools, like Microsoft Sentinel.
I rate the overall tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.