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Linga Raja

Data Backup & Recovery Administrator at LTIMINDTREE

Sep 23, 2023

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A highly stable and easy-to-use solution that can be used for backing up EC2 instances

Pros and Cons

"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."

"The solution has the option to take backup on-prem servers, but it's not very efficient."

What is our primary use case?

We use N2WS Backup & Recovery for backing up EC2 instances.

What is most valuable?

N2WS Backup & Recovery is very easy to use and configure backup for AWS instances. Since it's deployed on AWS, it's very easy to use and gives multiple reporting features.

What needs improvement?

N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.

For how long have I used the solution?

I have been using N2WS Backup & Recovery for more than six years.

What do I think about the stability of the solution?

N2WS Backup & Recovery is a very stable solution.

What do I think about the scalability of the solution?

N2WS Backup & Recovery is a scalable solution.

How are customer service and support?

We have contacted the solution's technical support team, who are very helpful and help us solve our issues. If there are any product issues, they involve the development team to sort that out.

How would you rate customer service and support?

Positive

How was the initial setup?

N2WS Backup & Recovery's initial setup is easy.

What other advice do I have?

I would recommend N2WS Backup & Recovery to other users.

Overall, I rate N2WS Backup & Recovery a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Sep 23, 2023

Cezar Ashkar

Cloud Engineer at Digico Solutions

Jul 30, 2023

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Easy to use and setup

Pros and Cons

"The initial setup is easy."

"There is room for improvement in stability."

What is most valuable?

One valuable feature is the easy-to-use GUI.

What needs improvement?

There is room for improvement in stability.

For how long have I used the solution?

I have been using this solution for a few months. We currently use the latest version.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support of N2WS has an amazing team. They are prompt in closing out issues and are responsive to emails.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We have received help from the team of N2WS. The enterprise team told me how to go forward with the setup.

For maintenance, only one person is enough because basic algorithm, you can work with it.

What's my experience with pricing, setup cost, and licensing?

I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.

Which other solutions did I evaluate?

We're currently exploring our options. We are comparing N2WS Backup & Recovery with antivirus and Veeam. So, I'm trying to compare the features of the software.