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General Manager at Zenith Business Solutions
Real User
Top 5Leaderboard
A tool that offers excellent support and can be deployed quickly
Pros and Cons
  • "The solution's technical support does an excellent job."
  • "Unfortunately, HPE GreenLake can be sold only in Bahrain, UAE, and the Middle East, meaning it can be sold in only three or four countries because it requires certain approvals from countries where it has to be used."

What is our primary use case?

The product is excellent. HPE GreenLake is the best tool that can replace some other tools for those who are afraid to go and put their application on the cloud, making it one of the best options for the client.

The tool allows users to operate with on-premises infrastructure and the cloud that runs on the client's on-premises infrastructure, making it somewhat similar to a hybrid cloud infrastructure since users have full control.

HPE GreenLake replaces all the existing virtualization solutions in the market. The best part is that customers don't need to bind their operations with HPE alone, allowing them to have a VMware or Hyper-V environment. Customers in the market can also choose products, like Red Hat Enterprise Linux, so you can operate HPE GreenLake with its products from its competitors all year round, and it does not keep its bound to HPE infrastructure.

What needs improvement?

The tool is pretty strong since there are no issues in it at all. My company had deployed the solution for a client operating in the Kuwait region, and in the past few years, my company has never had to deal with a single complaint about the product.

Unfortunately, HPE GreenLake can be sold only in Bahrain, UAE, and the Middle East, meaning it can be sold in only three or four countries because it requires certain approvals from countries where it has to be used.

For how long have I used the solution?

I have experience with HPE GreenLake years.

HPE GreenLake is a tool my company is not supposed to sell in our region because there are no approvals, but I am satisfied enough with the tool and can sell it as I am an HPE partner. My company is certified to sell HPE products. I have done my certification related to HPE.

What do I think about the scalability of the solution?

It scales up very greatly.

How are customer service and support?

The solution's technical support does an excellent job. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

HPE GreenLake is unique in its own way because you have your cloud applications in an on-premises client infrastructure. Most clients have to go to AWS or Azure, and the hardware required to support such cloud services, so the customer pays very heavily in terms of the total cost of ownership. Customers also doubt data security in the cloud services, and such fear is eliminated if one has HPE GreenLake.

How was the initial setup?

HPE GreenLake can be deployed very quickly. Once users ensure that the hardware is in place, there are software tools, like HPE InfoSight, to help them, and the time required to deploy the product depends on the size or scale of the organization where the product needs to be installed. Practically, the users can take care of the product's setup phase within 24 hours.

What was our ROI?

The ROI from the use of the solution stems from the fact that there is no need for its users to make any upfront payments when they purchase the product, as it offers them the choice to use a pay-as-you-grow model. Users can also skip the use of AWS or any other cloud infrastructure and have full control over the tool.

What other advice do I have?

HPE GreenLake is an excellent product because customers have multiple benefits using it as you only need to pay-as-you-grow model, so users don't have to keep a particular size of the solution or maintain a huge buffer and all, especially when they opt to use it as an on-premises solution in their infrastructure where they may need to take care of the expansion in the future. HPE GreenLake takes care of the buffer space and resources required to some extent as it operates on a pay-as-you-grow model, where users can increase their resources as their business expands.

I rate the tool a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Database Admin at Fintec
Real User
Top 5Leaderboard
Helps to perform backups with easy GUI but needs to improve support
Pros and Cons
  • "The most valuable feature for me is the ability to perform backups with a graphical user interface (GUI). It makes the process easy."
  • "The support service needs improvement. The support team isn't very active in addressing cases. It should also provide a web application."

What is our primary use case?

We primarily use HPE GreenLake to take server backups in our environment. It involves backing up servers from Jira, specifying the time range, and utilizing VMware ESXi to perform the backup. The backups are stored on NetApp, and we have multiple storage locations.

What is most valuable?

The most valuable feature for me is the ability to perform backups with a graphical user interface (GUI). It makes the process easy. 

What needs improvement?

The support service needs improvement. The support team isn't very active in addressing cases. It should also provide a web application. 

For how long have I used the solution?

I have been using HPE GreenLake for about one year.

What do I think about the stability of the solution?

The tool's stability is around four out of ten. There have been instances where the system was slow, especially during restores.

What do I think about the scalability of the solution?

I would rate the scalability at around four out of ten. It's not good. My company has two users. 

How was the initial setup?

The initial setup was complex. It required the involvement of three people. 

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it's a bit on the higher side.

Which other solutions did I evaluate?

I haven't used a different solution before HPE GreenLake. We chose it because our data center is based on HPE servers. 

What other advice do I have?

While the concept of HPE GreenLake is good, the product has some issues. I would recommend comparing it with other solutions. I rate it a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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