What is our primary use case?
The product is excellent. HPE GreenLake is the best tool that can replace some other tools for those who are afraid to go and put their application on the cloud, making it one of the best options for the client.
The tool allows users to operate with on-premises infrastructure and the cloud that runs on the client's on-premises infrastructure, making it somewhat similar to a hybrid cloud infrastructure since users have full control.
HPE GreenLake replaces all the existing virtualization solutions in the market. The best part is that customers don't need to bind their operations with HPE alone, allowing them to have a VMware or Hyper-V environment. Customers in the market can also choose products, like Red Hat Enterprise Linux, so you can operate HPE GreenLake with its products from its competitors all year round, and it does not keep its bound to HPE infrastructure.
What needs improvement?
The tool is pretty strong since there are no issues in it at all. My company had deployed the solution for a client operating in the Kuwait region, and in the past few years, my company has never had to deal with a single complaint about the product.
Unfortunately, HPE GreenLake can be sold only in Bahrain, UAE, and the Middle East, meaning it can be sold in only three or four countries because it requires certain approvals from countries where it has to be used.
For how long have I used the solution?
I have experience with HPE GreenLake years.
HPE GreenLake is a tool my company is not supposed to sell in our region because there are no approvals, but I am satisfied enough with the tool and can sell it as I am an HPE partner. My company is certified to sell HPE products. I have done my certification related to HPE.
What do I think about the scalability of the solution?
It scales up very greatly.
How are customer service and support?
The solution's technical support does an excellent job. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
HPE GreenLake is unique in its own way because you have your cloud applications in an on-premises client infrastructure. Most clients have to go to AWS or Azure, and the hardware required to support such cloud services, so the customer pays very heavily in terms of the total cost of ownership. Customers also doubt data security in the cloud services, and such fear is eliminated if one has HPE GreenLake.
How was the initial setup?
HPE GreenLake can be deployed very quickly. Once users ensure that the hardware is in place, there are software tools, like HPE InfoSight, to help them, and the time required to deploy the product depends on the size or scale of the organization where the product needs to be installed. Practically, the users can take care of the product's setup phase within 24 hours.
What was our ROI?
The ROI from the use of the solution stems from the fact that there is no need for its users to make any upfront payments when they purchase the product, as it offers them the choice to use a pay-as-you-grow model. Users can also skip the use of AWS or any other cloud infrastructure and have full control over the tool.
What other advice do I have?
HPE GreenLake is an excellent product because customers have multiple benefits using it as you only need to pay-as-you-grow model, so users don't have to keep a particular size of the solution or maintain a huge buffer and all, especially when they opt to use it as an on-premises solution in their infrastructure where they may need to take care of the expansion in the future. HPE GreenLake takes care of the buffer space and resources required to some extent as it operates on a pay-as-you-grow model, where users can increase their resources as their business expands.
I rate the tool a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner