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Examples of the 84,000+ reviews on PeerSpot:

Msc Schober - PeerSpot reviewer
Senior Enterprise Architect at Mondess IT-Architects & Consultancy GmbH
Real User
Top 10
A customer-friendly solution that provides 24/7 support and EDR
Pros and Cons
  • "The failure rate is very low."
  • "The solution could provide more frequent updates."

What is our primary use case?

The solution provides 24/7 support and EDR. The failure rate is very low. It is customer-friendly.

What needs improvement?

The solution could provide more frequent updates.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for over 2 years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is great.

4-5 customers are using this solution.

Which solution did I use previously and why did I switch?

I have used CloudStrike. CloudStrike and Kaspersky have the same features but different use cases depending on the customers.

How was the initial setup?

The initial setup is straightforward, even with a catalog of fifty or ten thousand per client. It's on par with similar solutions in terms of complexity. It takes around three months to deploy completely, depending on the customers.

What was our ROI?

The solution is worth considering because you don't need one person solely for administration. You can set up Kaspersky for trusted sites or Active Directory, which replaces a full-time administrator. Handling it is easy, but it might seem complex for a regular administrator dealing with customer support and other tasks.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It has a monthly subscription.

I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

I rate Kaspersky’s ease of management a ten out of ten.

Kaspersky Endpoint Security for Business offers a distinct advantage regarding reports and data protection. For instance, we opt for active tools if a customer uses multiple security vendors. Transitioning to Kaspersky might require removing or replacing existing solutions, which can be costly.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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LuisSilva6 - PeerSpot reviewer
Director of Information Technology at a hospitality company with 10,001+ employees
Real User
The single console and AD integration save a lot of time and work
Pros and Cons
  • "It is updated automatically without much intervention from our side. We can also get some reports easily."
  • "The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access."

What is our primary use case?

We normally use it as an antivirus and antispam solution. We use it to block USB ports on PCs and do other things like that.

By implementing Apex One, we wanted to block all the USB ports on the computers. That was our first target. We also wanted a centralized system where we could track and see all the computers at the same time.

How has it helped my organization?

It is a tool that is required for our company's security. There were some cases when the software brought it to our attention that we received some documents with malware that we should not open. It blocked the threat. It is very important for us.

Apex One has advanced protection capabilities that adapt to protect against unknown and stealthy new threats. The ability to adapt to protect against unknown and stealthy new threats is very helpful. We do not need to be concerned with some threats because it is blocking them. It is easy for us to track all the changes. We cannot install some of the applications by ourselves. We need to get approval from the top company.

Apex One can detect ransomware with runtime machine-learning capabilities. We do not need to be very concerned about attacks because the software is blocking them and protecting our machines internally. It also automatically sends reports.

It provides us with a single console for cross-layer detection, threat hunting, and investigation. We can have just one console and one system to track all the attacks and threats we have. For us, it is a matter of opening just one system and not navigating through a lot of systems to check what is happening. Everything is consolidated in one console. It saves time.

This single console does not provide end-to-end visibility into the entire IT security environment because we have another one for web filtering. Apex One is there as an antivirus and anti-malware solution for protection from threats.

We have integrated Apex One with Active Directory. It saves a lot of time for us. It is a worldwide solution. It saves a lot of time and a lot of work, especially for IT.

Apex One gives us the track for the attacks, and we can prepare our end users to be alert about the threats. We can also give them training.

Apex One is easy to learn, but when it comes to administration, it is not the easiest tool. It requires some adaptation to the system. Especially, if we do not use it every day, we tend to forget how to go to the system and obtain all the results that we need. It is average in terms of working with the system. It is not the easiest one.

It does not take much time to realize the benefits of Apex One. After we install the software, all the information automatically pops up on the console, and we can track everything from there. Because it is integrated with Active Directory, it is an easier way of managing the work.

It provides us with virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue. This virtual patching is important.

It gives us safety. In spite of the training, users can forget and click on something they should not. We need the security that Apex One provides.

There has been a reduction in the alerts that we see. We still get some alerts, but not as many as we used to have before moving to Apex One. There is about a 75% reduction in alerts.

Apex One reduced the workload. It is integrated with Active Directory. It is much easier to manage and be aware of any threats. It has reduced about 85% of the workload.

Apex One saves a lot of time in configuration and management.

What is most valuable?

It is updated automatically without much intervention from our side. We can also get some reports easily.

What needs improvement?

The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access.

For how long have I used the solution?

I have been using Apex One for the last 5 years.

What do I think about the stability of the solution?

It is very stable. I do not remember any issues with Apex One over the last year. For us, it is very stable.

What do I think about the scalability of the solution?

It is good. Most of the time, we do not notice any changes or upgrades. For us, it is straightforward. 

We do not have plans to increase its usage by a lot.

How are customer service and support?

I have interacted with them just for updates, etc. My interactions were not a lot on the technical side. I would rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Trend Micro locally installed, and it was advised by the company to change to the Trend Micro Apex One. We wanted to centralize the corporate office.

Before that, I used Kaspersky. In a different company, I also used a cloud-based and centralized solution where we could track all the machines. Before that, I used to work with McAfee, but it was not centralized. It required individual management.

How was the initial setup?

I was involved in the local deployment of Apex One and not the corporate one. We have several offices, and I was just involved in this one. It was straightforward.

It took five days because we had to go to all the computers and implement it one by one, but we did not spend the whole day just doing that. We were doing it in phases and by departments.

In terms of maintenance, we had to change the version. It took two or three days to perform the change.

What about the implementation team?

We had two people for deployment. We deployed it across multiple locations.

What other advice do I have?

Overall, I would rate Apex One a 9 out of 10. It is one of the best solutions in the market. It gets integrated with Active Directory. It is on the cloud. It provides good protection from threats and viruses.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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