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Wipro Limited - PeerSpot reviewer
Thermal Technical Lead at a tech vendor with 10,001+ employees
Real User
Top 10
Offers a good alerting system and integrates with SIEM solutions but main difficulty was the integration process
Pros and Cons
  • "It is very easy to use. It addresses most of the trends in identity governance and risk management."
  • "The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management."

How has it helped my organization?

The risk management capabilities have GRC (Governance, Risk, and Compliance).

Saviynt has an alerting system and integrates with SIEM solutions. Those things are very helpful in terms of managing risk. 

It is easy to integrate it with third-party solutions. There were some troubleshooting issues, but we were able to resolve them successfully. It's not easy, but we were able to do it.

The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management.

What is most valuable?

The features are more extensive than those available in Entra ID.

It is very easy to use. It addresses most of the trends in identity governance and risk management.

What needs improvement?

There is room for improvement in customer service and support. The response time could be faster. 

For how long have I used the solution?

I have been working with Saviynt for a year. 

How are customer service and support?

The customer service and support are okay. We got good support so far. 

The response time could be faster. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. It usually takes around three months. 

What was our ROI?

The ROI is impressive. It has definitely increased. The rate of ROI is good.

What's my experience with pricing, setup cost, and licensing?

The pricing is comparable to Azure Entra ID. Kind of the same.

So, the pricing is okay.  

What other advice do I have?

I recommend it for smaller and medium-sized businesses. It is very well-known in the region and visible in the market.

For larger organizations, I haven't had the chance to recommend it because they are already using other IT tools. Mostly, they use SailPoint or a mix of tools like SailPoint and Saviynt.

Overall, I would rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VinayM - PeerSpot reviewer
Senior Solutions Expert - CIS at Peristent Systems
Real User
Used for IAM, IGA, MFA, SSO, and access management
Pros and Cons
  • "Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
  • "The technical support team's response time could be improved."

What is most valuable?

Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management.

Saviynt has been upgraded to EIC (Enterprise Identity Cloud). Currently, I manage more than 200 Saviynt customers who are migrating from their legacy applications on-premises to EIC. I help them upgrade from legacy applications to newer ones. Most customers are into access management, and I help them with application onboarding, giving access to their users, SSO, and MFA.

What needs improvement?

The technical support team's response time could be improved. After the implementation, Saviynt should provide good support to their customers.

While migrating from legacy applications to the cloud, Saviynt has many bugs. The lift and shift are not very seamless. There are a lot of customizations to be done and some development is required. From the migration point of view, the solution is a little buggy.

For how long have I used the solution?

I have been using Saviynt for five years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

As a system integrator, I am handling around more than 200 customers.

How was the initial setup?

The solution’s initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

Saviynt offers different plans, including platinum, gold, and silver license models. The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly.

What other advice do I have?

For a simple greenfield implementation, around six people are needed, including project managers, architects, software engineers, and testers. The number depends on the environment where you want to deploy the solution. For 1,000 users with 100 applications, you would need a six-member team for three months.

The solution provides a good return on investment. It saves a lot of time and money, thereby affecting our CapEx and OpEx.

Overall, I rate the solution an eight to nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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