Share your experience using Lync Online [EOL]

We use Webex primarily to get predictive information about our system. For instance, it alerts us if there's a change in application behavior, like latency in transactions or when CPU and memory usage are 100 percent. This helps us ensure our processes stay stable.

The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them. 

The most valuable feature of Webex is its ability to monitor our infrastructure. It helps us keep track of security, memory usage, CPU, and more, ensuring our applications run well. 

Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial.

I have been using the product for three years. 

I rate the product's stability an eight out of ten. 

I rate the tool's scalability a ten out of ten. My company has more than 1000 users. 

Occasionally, we need quick assistance, especially when facing issues. However, with standard support, response times can be delayed.

Neutral

I rate the tool's ease of deployment an eight out of ten. Setting up Webex wasn't complex for me at all. It was quite easy. The access and tools provided made the process straightforward. Overall, I didn't encounter any complications.

You need two resources to handle the deployment. The deployment process involves utilizing the lab confirmation. We handle various configurations, including Azure DevOps for CI/CD and Octopus tools.

I rate the overall product an eight out of ten.

We use the solution for our daily meetings.

Some of our people work from home, and some work from the office. The tool supports our hybrid work environment. It works well. We meet using Zoom. It is useful for collaboration within the team. The performance is perfect. The video quality is good compared to other products. The sound quality is also good. We do not face any problems. The screen-sharing capabilities are very good.

We want to use the tool for webinars, but the license is very expensive. The price must be improved.

I have been using the solution for two years.

The stability is perfect. I rate the stability a nine out of ten. The placement of some of the options on the screen can be improved.

I rate the tool’s scalability a nine out of ten. We have approximately 100 users, including managers, engineers, and developers. We use it regularly.

The setup is straightforward. The solution can be installed in a minute. We just have one file for installation. We can install it easily.

The solution helps us conduct remote meetings quickly.

We pay a yearly licensing fee.

I will recommend the product to others. The tool is very useful for daily meetings. It is a very good product. Overall, I rate the product a nine out of ten.