I use the solution in my company more for collaboration amongst different teams and for coordinating and having virtual calls and meetings.
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I use the solution in my company more for collaboration amongst different teams and for coordinating and having virtual calls and meetings.
The solution's most valuable feature is that the tool functions like a normal chat application. It is easy to use and has a pretty good UI.
Considering the earlier versions of the product, I think TeamViewer used to slow down the systems. Lately, I don't know if the problem still exists.
I have been using TeamViewer for more than a year.
Stability-wise, I rate the solution a nine out of ten.
I believe that more than 700 to 800 users in my company use the product.
The product is regularly used in my company.
The product's initial setup phase is very straightforward and simple.
The product is out of the box, so it is pre-installed on our company's systems.
In terms of the product's security features, the solution allows you to have team meetings, and you can also use it for remote access and screen-sharing capabilities. TeamViewer is typically like any other team collaboration software.
I recommend the product to others since it is a good product for collaboration purposes.
There are no connectivity challenges associated with the product.
In terms of benefits, I would say that it is a good tool for collaboration, productivity, and virtual work as it saves a lot of commute time for the employees.
I rate the tool a nine out of ten.
The product users, one in particular, liked the tool when it worked. My company managed to switch most of the users to Zoom, which worked flawlessly.
I don't like Webex. Some of the users of the companies I used to work for could only use the tool with certain clients who used only Webex, so even my company had no other way to deal with them. It wasn't a good experience for me using Webex because it stopped working all of a sudden, and I had to reinstall it. During the last month, my company switched to WebClient, and it seemed to fix the issues we were facing with Webex. The aforementioned area can be considered for improvement in the solution.
The solution's local technical support needs improvement.
I have had issues with the frequent updates from Webex. From an improvement perspective, I would like to receive fewer updates from Webex.
I have five years of experience with Webex.
I don't know how to specifically rate the product's stability since it was a solution that used to function properly when it worked. I can rate the tool's stability an eight out of ten.
It is a scalable solution since it is available in the cloud.
When I left my previous company, I saw that there were only five licenses, and the organization had started off with around 50 users.
I have received the solution's local technical support but not from Cisco, and I felt it was very slow and not knowledgeable. I am sure that Cisco's direct support is great.
I am mainly using Zoom. Zoom is easier to use than Webex, and it also seems to be faster in the beginning phases.
The product's initial setup phase was very easy. The management console is easy to use.
The deployment part is not hard as the product is on the web.
The solution is deployed on the cloud.
The solution can be deployed in a few hours.
I don't know how the product was useful in improving the work associated with remote workforce, but I know that my company used it for meetings.
The video quality offered by the product is perfect and has no issues.
I recommend that others go ahead and use the product.
I never tried to integrate Webex with other tools.
I rate the tool a seven out of ten.
