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The main use case for Arctic Wolf Managed Detection and Response during those four years was receiving weekly reports of security scans. Arctic Wolf Managed Detection and Response would alert us to intrusion alerts from time to time.

When Arctic Wolf Managed Detection and Response would find malware on a particular location coming from us, it would alert us to that.

Arctic Wolf Managed Detection and Response has impacted my organization positively.

The best features Arctic Wolf Managed Detection and Response offered were that it sent regular alerts that it found and the reports.

Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating.

Some of the reports from Arctic Wolf Managed Detection and Response were difficult to understand, and it would take time to go through the report to actually be able to comprehend all of the data.

As a Systems Administrator, I have been working for about eight to ten years. I am not currently using Arctic Wolf Managed Detection and Response, but we used it for about four years.

Arctic Wolf Managed Detection and Response is stable. We did not experience downtime or issues.

Arctic Wolf Managed Detection and Response was able to grow just fine with my organization.

We used Arctic Wolf Managed Detection and Response's support from time to time, and they were responsive. We met, I think, once a month to go over any issues; perhaps it was quarterly, I don't remember exactly, but we had regular meetings to go over any issues that we saw. Their support team was good.

The contract for our previous solution was expiring, so we switched to Arctic Wolf Managed Detection and Response.

The setup process for Arctic Wolf Managed Detection and Response was straightforward. They wanted to add some other tools like Sysmon, which I didn't want to use, but Arctic Wolf agent was fairly straightforward.

The pricing for Arctic Wolf Managed Detection and Response was comparable to other products, and it wasn't necessarily worse or better than other products.

We did evaluate other options before choosing Arctic Wolf Managed Detection and Response. I don't recall what those were, but there were several that we evaluated, and Arctic Wolf Managed Detection and Response was the one that we chose based on price, features, and overall meeting our needs.

Arctic Wolf Managed Detection and Response always seemed to be prompt with their findings if they found anything that was abnormal.

The way Arctic Wolf Managed Detection and Response does things holds it back from a perfect score. I don't think it's perfect, but it's pretty good.

Arctic Wolf Managed Detection and Response was on-premises at the time. We don't have Arctic Wolf Managed Detection and Response currently. We've moved off of their product because the contract expired.

Arctic Wolf Managed Detection and Response is a good product, and I would recommend it for any business. I would give Arctic Wolf Managed Detection and Response an eight out of ten.

My main use case for Arctic Wolf Managed Detection and Response is spotting cybersecurity anomalies, threats, documentation, and security posture.

I typically use Arctic Wolf Managed Detection and Response for spotting cybersecurity anomalies or threats by looking at Azure, specifically Microsoft Azure sign-ins from outside of the country. It alerts us any time that anomaly occurs so we can follow up and make sure it was one of our users.

The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs.

The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response.

The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy.

Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures.

Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.

I have been using Arctic Wolf Managed Detection and Response for about a year.

Arctic Wolf Managed Detection and Response is stable.

The scalability of Arctic Wolf Managed Detection and Response is great, and we have no issues with that.

The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.

I would rate the customer support a 10.

Positive

We previously used SentinelOne, but it wasn't the full security operations center that Arctic Wolf Managed Detection and Response has.

I have seen a return on investment just through the ability to work with bigger and larger investors in my company.

Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that. They also required us to use a security operations center, which Arctic Wolf Managed Detection and Response provided.

My experience with pricing, setup cost, and licensing was very good.

It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.

Before choosing Arctic Wolf Managed Detection and Response, we evaluated other options including Comcast, Masondry, Fortinet, and Checkpoint.

My advice for others looking into using Arctic Wolf Managed Detection and Response would be to get involved hands-on and get the whole IT team involved in Arctic Wolf Managed Detection and Response deployment from the beginning.

I found this interview very good and I don't think anything needs to change for the future. I would rate this review a 10.