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Banker at a computer software company with 201-500 employees
MSP
Top 5
Helps to monitor services running within AWS environment
Pros and Cons
  • "In one specific scenario, we encountered a situation where a terminated employee still had access to our environment without our knowledge. With AWS CloudTrail, we could track and monitor the employees' activities, revealing that they were downloading specific files from our customer's environment. Without it enabled, we wouldn't have been aware of this."
  • "Once the organization defines its policies, it must immediately enable AWS CloudTrail and integrate it with auto-remediation procedures using Lambda functions. This ensures that the main administrator can receive information quickly and on time without delay."

What is our primary use case?

Some use cases with AWS CloudTrail include monitoring services running within your AWS environment, ensuring they function as expected. With AWS CloudTrail enabled, you can track who is logging in and out, access logs, and perform accounting and auditing of services and networks to monitor user activity and access to information.

What is most valuable?

In one specific scenario, we encountered a situation where a terminated employee still had access to our environment without our knowledge. With AWS CloudTrail, we could track and monitor the employees' activities, revealing that they were downloading specific files from our customer's environment. Without it enabled, we wouldn't have been aware of this.

We can use it to trigger Lambda functions for authorization and terminate unauthorized access. Integrating it with Amazon Simple Notification Service also allows us to receive alerts when specific metrics are reached, helping us take prompt action when needed.

For example, if a server exceeds its limit, we get notifications. This helps us act fast, like adding more servers or adjusting resources. Also, if someone unauthorized tries to access it, we get alerts. For example, we know immediately if a terminated employee tries to get in.

What needs improvement?

Once the organization defines its policies, it must immediately enable AWS CloudTrail and integrate it with auto-remediation procedures using Lambda functions. This ensures that the main administrator can receive information quickly and on time without delay. 

For how long have I used the solution?

I have been working with the product for ten years.

What do I think about the stability of the solution?

Except AWS is down, and then you have the tool going on. AWS guarantees it. In the past three years, AWS has gone down about twice. So once it goes down, we don't have that service available to monitor any infrastructure in that region.

What do I think about the scalability of the solution?

On a scale of one to ten, I would rate the tool's scalability a ten. Since it is an AWS product, it automatically scales based on the volume of logs flowing into the environment. It operates under a serverless management model on the AWS side

How are customer service and support?

I would rate AWS customer service at around eighty percent. However, this rating varies depending on whether you have the enterprise support package. Without it, you're around fifty percent, but you're at eighty percent with the enterprise support package, which requires an additional cost.

How was the initial setup?

The tool's initial setup is not complex. It depends on the tools you are using. The process is straightforward whether you are using CDK, the portal, or the command-line interface.

What's my experience with pricing, setup cost, and licensing?

AWS CloudTrail is free.

What other advice do I have?

I highly recommend enabling CloudTrail because it keeps an eye on your environment when you're not looking. There's no case where I would say customers should not enable it because it's not something that you're paying for upfront. If it does activate, you might have to pay for things like Lambda functions, but it's worth it. This is especially important now with so many potential security risks. AWS locks logs for 90 days, but now you have them available indefinitely. However, keep in mind that storing these logs can incur costs.

I rate the overall product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RANJAN KUMAR - PeerSpot reviewer
DevOps Engineer at ZoomOps Technology
Real User
Top 5Leaderboard
Enables operation auditing, risk auditing, and compliance auditing
Pros and Cons
  • "AWS CloudTrail integrates with AWS Config and provides custom event, security, and compliance auditing."
  • "The solution's operation visibility could be improved."

What is our primary use case?

AWS CloudTrail is a service provider that enables complaints, operation auditing, and risk auditing for AWS accounts. CloudTrail logs API all across our AWS resources and maintains an event history for AWS accounts. The solution integrates with Amazon S3 buckets, and the logs are stored in the S3 buckets of our choice.

What is most valuable?

AWS CloudTrail integrates with AWS Config and provides custom event, security, and compliance auditing.

What needs improvement?

The solution's operation visibility could be improved.

For how long have I used the solution?

I have been using AWS CloudTrail for more than one year.

What do I think about the stability of the solution?

AWS CloudTrail is a stable solution.

What do I think about the scalability of the solution?

More than three people are using the solution in our organization.

How are customer service and support?

I am happy with the solution’s technical support.

How was the initial setup?

The solution’s initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

AWS CloudTrail is a cheap solution.

What other advice do I have?

I would recommend the solution to other users. Using AWS CloudTrail has helped us better monitor our organization's operational health. The integration of AWS CloudTrail with other AWS services has helped configure the solution's settings, verify login, and monitor and analyze logs. It is easy for somebody to learn to use AWS CloudTrail for the first time.

Overall, I rate the solution ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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