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Vishu Aggarwal - PeerSpot reviewer
Freelance Corporate Trainer at Freelancer
Real User
Top 5Leaderboard
Enables you to create many complex E-learnings
Pros and Cons
  • "Adobe Captivate is a complex software. You can create many complex learnings with it. T"
  • "The older or classic version of Adobe Captivate needs much improvement because everything looks very old."

What is our primary use case?

We use the solution for e-learning projects.

How has it helped my organization?

It helps us create level 3 e-learning with the help of time-saving features such as advanced actions with variables.  

What is most valuable?

Adobe Captivate is an E-learning software. In which you can create complex E-learnings from levels 1-4. There are two versions, Captivate Classic 2019 and Newly launched Captivate 2023. The new version, Captivate 2023, has an intuitive interface, easy to use, and lets you create responsive e-learning. 

What needs improvement?

The older or classic version of Adobe Captivate needs much improvement because everything looks very old. It needs to improve how it works. Also, new features are missing too. The latest version is very good and unique in terms of work, but the level of complexity you can achieve it limited.

For how long have I used the solution?

I have been using Adobe Captivate for ten years.

What do I think about the stability of the solution?

Adobe Captivate 2019 wasn't very stable on Mac.

I rate the solution's stability a seven out of ten.

Which solution did I use previously and why did I switch?

We are using Adobe Articulate Storyline side by side with this solution. I prefer Captivate because it works on Windows and Mac, whereas Storyline only works on Windows.

How was the initial setup?

The initial setup is straightforward and takes 30 minutes, depending on the download speed. Just download and get started with the solution.

What was our ROI?

There is a return on investment because I work with many clients on great projects in e-learning.  But It is declining in the market with fewer customer demands.

What's my experience with pricing, setup cost, and licensing?

There is no Captivate subscription in India, whereas US and other markets have. It is cheaper than its competitors.

What other advice do I have?

I recommend making it work more simple. Adobe can make the software innovative and easy to use.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vladimir Vasilev - PeerSpot reviewer
Digital Lead at Baker Tilly
Real User
Top 5Leaderboard
Reliable with lots of courses on offer and helpful technical support
Pros and Cons
  • "The amount of courses on offer is great."
  • "The quality of the courses could be better."

What is our primary use case?

It's for virtual training. It's used for virtual training and learning management. We buy the courses and people take the courses.

How has it helped my organization?

It's a very useful course library for training purposes. 

What is most valuable?

The amount of courses on offer is great.

It's been stable overall.

The solution can scale without issue.

Technical support has been helpful.

What needs improvement?

The quality of the courses could be better. 

The solution isn't missing any features. 

They could work on the implementation process to make it easier to setup.

For how long have I used the solution?

I've used the solution in the last 12 months. I've used the solution for seven years in another company.

What do I think about the stability of the solution?

The solution is stable. We haven't faced any issues. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

It can scale. It does what it needs to do without a problem.

We do have plans to increase usage. 

How are customer service and support?

We've used support services in the past. Technical support is good. 

How was the initial setup?

The initial setup was moderate. There can be a bit of improvement in the setup. They should look for ways to help make the process easier. 

What's my experience with pricing, setup cost, and licensing?

I do not manage the pricing related to this product. I don't know the exact cost of the solution. 

What other advice do I have?

We are not using the skills portal to take courses. We are only using the courses themselves. 

We're using the online version.

Potential new users should check out the library to ensure that the courses they need are there. 

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.