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Examples of the 84,000+ reviews on PeerSpot:

Business Head at MCS india
Real User
Offers good UI but needs to improve its integration capabilities
Pros and Cons
  • "The product's initial setup phase is straightforward and easy to use."
  • "The stability of the product has certain shortcomings, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company to automatically collect the data from the field.

What is most valuable?

The most valuable features of the solution stem from the software portfolio in the Middle East while also being available in other countries, like India.

What needs improvement?

The stability of the product has certain shortcomings, making it an area where improvements are required.

The integration capabilities of the product have some concerns and need improvements.

The price of the product needs improvement.

For how long have I used the solution?

I have experience with Datamatics TruBot.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Areas revolving around scalability and accountability are difficult to handle in the product.

There are around 50 to 60 users of the tool in my company.

As it is an easy-to-use tool, my company plans to increase its use in the future.

How was the initial setup?

The product's initial setup phase is straightforward and easy to use.

The product can be deployed on a cloud model.

The solution can be deployed in five to ten minutes.

What about the implementation team?

The solution can be deployed with the help of a consolidated team consisting of third parties, integrators, consultants, and resellers.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive.

What other advice do I have?

Speaking about how the tool is useful in automating repetitive tasks in our company, I would say that my company started to collect data with the help of Datamatics while also using its GPS tracking features.

The tool's UI is much better than the ones offered by other similar products in the market.

I recommend the product to others who plan to use it.

I suggest that others use their own method of interrogation since it will help them achieve more growth in their organizations through the use of the tool.

I rate the tool a seven and a half out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CTO/ Co-Founder at a consultancy with 51-200 employees
Real User
Top 10
Helps us in pulling rates and completing back-office RPA work for banks and credit unions
Pros and Cons
  • "The solution is inexpensive compared to many other solutions in the market."
  • "There is a learning curve, and some training could be included to bring users up to speed."

What is our primary use case?

Our primary use case for the solution is pulling rates and doing back-office RPA work for banks and credit unions.

What is most valuable?

We find the ease of use, speed and responsiveness very valuable.

What needs improvement?

There is a learning curve, and some training could be included to bring users up to speed.

For how long have I used the solution?

We have been using the solution for approximately a year and a half.

What do I think about the stability of the solution?

The solution is very stable and we have not had any issues.

What do I think about the scalability of the solution?

The solution is very scalable, and we have five to ten users in the RPA environment.

How are customer service and support?

The customer service and support team are responsive. We had a great experience with them.

How was the initial setup?

The initial setup is straightforward, and only one person is required for maintenance.

What was our ROI?

The ROI is captured in the bot run so we can tally it against our spending on the RPA. After the first two scripts were developed, we could capture our ROI and then everything else was a saving to the financial institution.

What's my experience with pricing, setup cost, and licensing?

The solution is inexpensive compared to many other solutions in the market. For example, they have a starter pack that is easily under $20,000 to get started, which is not usually the case with RPA.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, and I can't think of something that needs to be included in the next release or that needs to be improved. I advise users considering the solution to go through the trial and verify that it fits their needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.