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We use it for our payroll system. We have use cases around the recruitment system with PeopleStrong itself. So, it is one additional service of PeopleStrong.

I like that it is simple and easy to access. Its interface is quite user-friendly.

It has the capability of reporting. We, as a business team, found it good. In fact, we migrated to PeopleStrong essentially because of its reporting feature.

Moreover, PeopleStrong's mobile app and platform accessibility are good. The only thing is that it doesn't have API integration. If we want to integrate a feature within our app, okay, that part of the capability is not there. Otherwise, it works as a standalone app or a mobile app. That's fine, that's good. It has all the features.

PeopleStrong is good. The only thing is that they have complete SaaS-based solutions. 

But sometimes, we feel that we should have an API-based integration aspect. This does not exist right now because we have a separate portal for PeopleStrong. They have been logged in via SSO. But if we want to integrate it via API in the current people system, that feature is not available right now.

It is a stable product. We are an old customer of PeopleStrong. So, it has been stable for us. 

We have around 10,000+ employees. 

The customer service and support are good. We had some contracts to clear. Based on that, you can add emergency support – all of which you must pay for. 

So, if you need some sort of emergency support, then you have to pay. For 24/7 support, then you have to pay. 

So, based on the service you expect, it's the same with every vendor, wherever you interact. So this is standard, the support is standard.

Positive

The initial setup is easy. The interface is quite comfortable. The only point is that the API-based integration is not there.  

The pricing is reasonable. 

Overall, I would rate it an eight out of ten. 

I would recommend using it for other businesses. It is a simple, reasonable, and user-friendly tool. The good thing is that because our organization is India-based, the data center and engineering are also managed in India. So, the security front is also meeting compliance. Security, easy to use, and cost-wise reasonable – these are all good reasons.

I use the solution in my company as an ATS platform. Our company uses it to manage the complete lifecycle of a candidate.

The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool. The tool is simple to use, and I have not seen a lot of lag in the system. Usually, I don't see a lot of glitches in SmartRecruiters, like the ones I experienced with Workday, which is very complicated, and I see the system hang often.

With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, but we manage the employee lifecycle with the help of SAP, and I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required.

I have been using SmartRecruiters for a year.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution an eight out of ten.

Around 100 employees in our company work with the solution.

If there are chances for organic growth within the organization, then we may increase the use of the solution.

Primarily, recruiters and the HR team in our company use the solution.

My company has a dedicated person who manages the glitches, so I haven't used the solution's technical support.

I rate the product's initial setup phase an eight on a one and ten scale, where ten is a very easy setup phase.

The solution is deployed on the cloud.

I rate the overall tool an eight out of ten.