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I am actually getting a website developed on HCL Digital Commerce.

I haven't reached a state where I can say that I like some features of the product. I am actually frustrated with the solution.

I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to find coders for HCL Digital Commerce who can do a good job within a reasonable amount of time.

I think the development curve of the tool is just too long, and there aren't enough good coders, while whoever is available takes a lot of time.

The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner. If you try to tell HCL Digital Commerce that you need front-end integration, which is a standard practice right now, HCL will take a lot of time as a lot of things are not available as an out-of-the-box feature. You have to spend more time and money to get things developed in HCL Digital Commerce, which I believe causes challenges for users, especially in an Indian scenario where the tool has a primary market.

have been using HCL Digital Commerce for a year and a half. I am a customer of the tool.

I haven't faced any issues with the product's stability. My business hasn't taken off with HCL Digital Commerce's help.

With the product's initial setup phase, I am still trying to get things in place, and in general, it has been a struggle from the very beginning.

I believe that HCL Digital Commerce is one of the most expensive products on the market. I am yet to get a quote on Adobe Commerce's price. Compared to the other platforms available in the market, HCL Digital Commerce is very expensive.

I have a fair idea about Magento's price since it was available as an open source platform. Magento's cost used to be about 30 percent of the cost of what I pay for HCL, but I don't know its new cost after it became known as Adobe Commerce.

As I was facing some challenges with HCL Digital Commerce, my vendor suggested I move to Adobe Commerce. My vendor's suggestions are the reason why I was trying to weigh the pros and cons between HCL Digital Commerce and Adobe Commerce.

One of the vendors with whom I am in touch suggested that my company should plan to switch from HCL Digital Commerce to Magento.

I am looking for a product that offers simplicity. I am a business person whose core competency is in areas other than IT. E-commerce is supposed to be another channel for me and HCL Digital Commerce shouldn't take away all the time and energy from my core business so that I can just set it up.

I won't recommend the product to those who plan to use it.

I would suggest that HCL go closer to customers and give a more direct and frank presentation when they are initially setting up the tool. HCL should also explain the technical nuances before a person decides to really buy a product. At this moment, I feel that I was mis-sold a product by HCL.

I rate the tool a one out of ten.

We use the tool to scan customer documents at our different branches. These documents are needed to evaluate and underwrite loans for our customers. When a customer approaches us for a loan, we need to take their documents and scan them using the software.

The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally. 

The solution has standard integrations and all the necessary APIs, so we can technically utilize it effectively.

One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use.

A feature that could be improved is the ease of integrating various systems. We currently use it as a standalone solution and integrate it with other systems. A better way to integrate with newer systems, especially mobile apps, could exist. 

I think the compression technology could be improved even more, and it would be helpful if the software could integrate directly with certain applications.

I have been using the product for a year now. 

Oracle ATG is stable. 

The solution is scalable. Although we haven't encountered any issues with bandwidth as we are new to using it, I know many banks use it and can support very high volumes. In our company, the solution is being used by more than 1,200 users across 116 branches in India.

DocuShare is mainly used in our company for e-signatures and doesn't offer many features relevant to the Indian market. 

Oracle ATG's deployment is easy and takes three months to complete. One resource would be needed to handle it. 

We have seen cost savings because we were using a third-party document management system. We expect benefits from using this product in less than two years.

The product's pricing is moderate. We use a license module. 

I rate the overall solution a nine out of ten. It a good product. My main advice for others, considering it, is to ensure you have the right team in place for the transition. Having a capable and responsible team is crucial for ensuring delivery.