ESET Endpoint Protection Platform in my organization has been successful in offering protection against ransomware episodes or malicious attacks.
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ESET Endpoint Protection Platform in my organization has been successful in offering protection against ransomware episodes or malicious attacks.
ESET Endpoint Protection Platform offers great reporting tools.
The solution is not ideal for use in large enterprises, it can be used efficiently for smaller enterprises. Sometimes, while pushing updates through the cloud console, updates do not get completed due to network dependency. The tool is easy to use but lacks in implementation.
In the future, the solution should be able to handle the network issues effectively from the cloud console. The solution is a cloud product so it communicates with an environment through a network, therefore it should resolve issues automatically or provide precise information about endpoint connection failure.
I have been using ESET Endpoint Protection Platform for four years.
I would rate the stability an eight out of ten.
There are 2500 users of ESET Endpoint Protection Platform in the organization I work for. I would rate the scalability a nine out of ten.
Urgent support is not available for the solution. I would rate the tech support a six out of ten.
Neutral
In the organization I work for, previously we had used McAfee and Trend Micro. Our organization shifted to ESET Endpoint Protection Platform due to the cost effectiveness.
For the setup, an agent is deployed. That agent takes care of all the audit trails and antivirus software that needs to be installed on the machines. Thus, only a communication agent is required for the installation of ESET Endpoint Protection Platform. It takes only 15 minutes to install the solution.
There is no maintenance required for the solution, it's carried out automatically through the cloud console. If there are some network issues, then the upgrade needs to be pushed to get the latest version.
It's a cost-effective product in comparison to other solutions. I would rate the pricing a six out of ten.
The solution has mediocre adaptation to different business environments. The solution provider is trying to be at an enterprise-grade but still the development is lacking agility.
The multi-layered defense mechanism of the product, including antivirus protection and the inspection feature for auditing, are equally good.
The AI capabilities of the ESET Endpoint Protection Platform are good for enhancing the organization's security posture by tracking activities and blocking the traffic accordingly whenever needed. I would recommend the solution for small and medium enterprises and not for large organizations that have twenty or thirty thousand people operating.
I would rate ESET Endpoint Protection Platform an eight out of ten.
I use the solution in my company since, overall, it is a good tool. You get good insights and details with the product. With the tool, you have good visibility over the underlying vulnerabilities in your environment, so you can act within the time for its remediation and align your vulnerability patching based on criticality and exposure.
The most valuable feature of the solution stems from the insight it provides.
Improvement-wise, if it can give the option to patch the updates directly from within the tool, it would be a good thing, which other tools offer currently.
The automation part of the product has certain shortcomings and is an area that needs to be improved. The in-built patching option should be given in the tool so that users don't have to route and export or import the patches and then do it.
The response time and quality of the support needs improvement. It takes time for the support team to understand the issue, and they then respond with a delay at times, which causes a lot of trouble. The support team should be faster and more knowledgeable.
Though the integration capabilities of the product are good, they need to be improved with time.
I have been using Microsoft Defender Threat Intelligence for a year and a half.
Stability-wise, I rate the solution an eight out of ten.
The product is scalable. It scales up with the business. Scalability-wise, I rate the solution an eight to nine out of ten.
The product is used on a daily basis in my company.
There are two to three admins who use the tool. The tool is used throughout my company.
The technical support for the solution is not the best, but it is good.
The product's initial setup phase was neither complex nor easy. There is only a medium level of difficulty with the setup phase, but after that it becomes smooth.
For the product's deployment phase, you should know your environment and make sure that all the devices are onboarded.
The solution is deployed on the cloud.
The solution can be deployed within three months.
The solution is deployed with the help of our company's in-house team.
There is a need to make yearly payments towards the licensing charges attached to the product.
The role of analytics in aiding the incident response process is good. It works completely fine, and our company gets help for it from Microsoft.
Microsoft Defender Threat Intelligence is a good tool others can go ahead with if they want to use it, but they should not expect too much from it in terms of automation, especially when it comes to the patching part. The insights and details are provided in a good manner by the product.
The integration capabilities of the product are good.
In terms of the value derived from the use of the product in my company, I can say that it helps secure the perimeter and other elements of the cybersecurity portion, especially the development areas.
I rate the tool a nine out of ten.
